Sales Operations Specialist – Autonomous Surface Vessels (ASVs)

Saronic Technologies is a leader in revolutionizing defense autonomy at sea, dedicated to developing state-of-the-art solutions that enhance maritime operations for the Department of Defense (DoD) through autonomous and intelligent platforms.

Job Overview

We are seeking a highly skilled and motivated Sales Operations Specialist with experience in business operations in the commercial defense industry to join our dynamic team. This role is ideal for someone with 5+ years of relevant experience in business process management, sales operations, and proposal support, particularly within the defense or technology sectors. This is an exciting opportunity to play a key role in the growth of an innovative company, with significant room for professional development and career advancement. 

• Onboarding:  
• Support the onboarding process for new hires, ensuring they are equipped with the necessary tools, resources, and training to succeed. 
• Integrate new team members into relevant departments and provide guidance on company policies, tools, and systems. 

• Documentation Ownership and Process Management: 
• Take radical ownership of knowledge management: Create and implement best practices for document management and storage across the business team.  
• Serve as the documentation owner for all internal sales materials, ensuring all processes and documents are accurate, accessible, and up to date. 
• Develop and maintain enduring proposal templates, including standardized verbiage for various types of RFPs, quotes, and contracts. 

• Events Coordination: 
• Collaborate with cross-functional teams to plan and execute internal and external events, demonstrations, and customer engagements with an emphasis on defense industry events. 
• Manage event logistics, including team coordination, resources, and timelines to ensure successful execution and brand representation. 

• Centralized Visibility into Sales Activities: 
• Support the operation and maintenance of centralized sales activities by collaborating with key departments (engineering, legal, compliance, etc.) 
• Develop and manage dashboards and reports for real-time visibility into opportunity development, customer engagement, and the sales process. 
• Ensure accurate and timely updates in Salesforce that ensure alignment with broader business goals. 

• Compliance & Prime Contract Flow-down: 
• Work with the compliance team to ensure defense prime contract requirements are effectively flowed down to subcontractors, with adherence to relevant standards such as MIL-STD, ITAR, and cybersecurity regulations. 
• Ensure that all products meet required compliance standards in both commercial and defense applications. 

• Salesforce Maintenance & Testing: 
• Perform regular audits and upkeep of Salesforce CRM to ensure data accuracy and consistency. 
• Assist in the testing of new features within Salesforce, working with IT and other stakeholders to optimize its use for the sales team. 

• Proposal & Bid Support: 
• Provide proposal support, including the development of competitive and compliant bids and responses to RFPs, RFIs, and Sources Sought. 
• Conduct market analysis, leveraging tools such as SAM.gov to identify new business opportunities in both the commercial and defense sectors. 
• Maintain a repository of past proposals and responses for future reference, ensuring quick and efficient proposal preparation. 

• Additional Responsibilities: 
• Stay updated on industry trends, regulations, and defense-specific requirements. 
• Collaborate with leadership and cross-functional teams to develop and improve sales operations processes and workflows. 

• Experience: 
• 5+ years of experience in sales operations, proposal support, or related roles, with a strong background in the defense industry (military, aerospace, or defense contracting). 
• Proven experience with Salesforce CRM, including upkeep, testing, and reporting functionalities. 
• Demonstrated ability to manage documentation, processes, and compliance within a highly regulated industry. 

• Skills: 
• Strong organizational skills with the ability to manage multiple priorities in a fast-paced environment. 
• Excellent written and verbal communication skills, with the ability to interact effectively across internal teams and external partners and customers. 
• The ability to conduct detailed market research and apply strong analytic skills to identify business opportunities. 
• Attention to detail with a focus on maintaining high-quality standards in all activities and deliverables. 

• Education: 
• Bachelor's degree in business, engineering, or a related field preferred. 
• Relevant certifications: PMP, CBOP, CDMP, CSM, LSS. Defense industry certifications are a plus (DAU, CIP, etc.) 

• Room for Growth: 
• As a growing company in the ASV and defense technology sectors, Saronic offers significant opportunities for professional development and career progression within a dynamic, collaborative, and innovative environment. 
• Competitive Compensation & Benefits: 
• We offer a very competitive salary and benefits package. 

• Medical Insurance: Comprehensive health insurance plans covering a range of services
• Saronic pays 100% of the premium for employees and 80% for dependents
• Dental and Vision Insurance: Coverage for routine dental check-ups, orthodontics, and vision care
• Saronic pays 99% of the premium for employees and 80% for dependents
• Time Off: Generous PTO and Holidays
• Parental Leave: Paid maternity and paternity leave to support new parents
• Competitive Salary: Industry-standard salaries with opportunities for performance-based bonuses
• Retirement Plan: 401(k) plan
• Stock Options: Equity options to give employees a stake in the company’s success
• Life and Disability Insurance: Basic life insurance and short- and long-term disability coverage
• Additional Perks: Free lunch benefit and unlimited free drinks and snacks in the office 

Saronic does not discriminate on the basis of race, sex, color, religion, age, national origin, marital status, disability, veteran status, genetic information, sexual orientation, gender identity or any other reason prohibited by law in provision of employment opportunities and benefits.