Associate Specialist, O2C

SEEK operates market-leading online employment marketplaces, including Jobstreet and Jobsdb in Asia. SEEK has been helping people live more fulfilling and productive working lives and helping organisations succeed for over 25 years.

Founded and headquartered in Melbourne, Australia, SEEK has grown into a multinational technology company with over 3,300 employees and is listed on the Australian Securities Exchange.

SEEK’s presence spans Australia, New Zealand, Hong Kong, Indonesia, Malaysia, the Philippines, Singapore and Thailand. Additionally, SEEK has minority investments in employment marketplaces in China, South Korea and Bangladesh.

SEEK develops and applies innovative data and technology tools to facilitate high-quality matching and improve reliability of marketplace information.

In 2021, 2022, 2023 and 2024, SEEK was recognised as one of Australia’s Top Ten Places to Work in Technology in the AFR BOSS Best Places to Work awards. SEEK was also named a 5-Star Employer of Choice by HRD Asia in 2024 and won four accolades at TalentCorp’s Life at Work Awards 2023 in Malaysia.

Scope of Role

The O2C Team consists of team members who are co-located and support multiple geographies across APAC via our hybrid working policy. Reporting to the Manager, Credit this role will allow you to build up your knowledge of Order to Cash processes with a focus on billing.

• Responsible for billing activities (invoicing, credit notes) relating to the JobStreet Express portfolio (Indonesia and Singapore)
• Ensuring compliance to local tax invoice and withholding tax requirements in Indonesia
• Completing bank reconciliations and creation and application of payments daily
• Managing ad hoc refund requests
• Completing end of month reconciliations relating to finance processes as required
• Achieving important metrics (Key Performance Indicators) relating to core tasks and handling queries and incoming work queues within SLAs (Service Level Agreement)

• Related experience in Finance teams highly regarded
• Experience working with billing/finance systems or CRM systems highly desirable
• Qualifications in Accounting, Finance or similar field desirable
• Strong verbal and written communication in English
• Proven track record to meet deadlines while remaining cool, calm and collected under pressure
• Proven track record to achieve critical metrics set by the business
• Proven ability to accurately handle and manage data

At SEEK, we are passionate about fostering a culture of inclusion and wellbeing that embraces and values the diversity of our people. We are a purpose driven business that works with heart.

We know teams with diverse ideas, experiences and perspectives are more creative and are critical to ensuring effective delivery and innovating to enable our future success. As such, we welcome applications from people with a diverse group of backgrounds and life experiences, especially as they relate to gender, sexual identity, culture, faith, disability and life stages. If you have the skills, curiosity and an adaptable approach but don't meet every responsibility or qualification listed in this advertisement, please still get in touch with us.