Key Account Manager - job 1 of 2

SEEK operates market-leading online employment marketplaces, including Jobstreet and Jobsdb in Asia. SEEK has been helping people live more fulfilling and productive working lives while supporting organizations in their success for over 25 years.

Founded and headquartered in Melbourne, Australia, SEEK has grown into a multinational technology company with over 3,300 employees and is listed on the Australian Securities Exchange.

SEEK’s presence spans Australia, New Zealand, Hong Kong, Indonesia, Malaysia, the Philippines, Singapore, and Thailand. Additionally, SEEK has minority investments in employment marketplaces in China, South Korea, and Bangladesh.

SEEK develops and applies innovative data and technology tools to facilitate high-quality matching and improve the reliability of marketplace information.

SEEK was recognized as one of Australia's Top Ten Places to Work in Technology in the AFR BOSS Best Places to Work awards from 2021 to 2024. In 2024, it was also named a 5-Star Employer of Choice by HRD Asia and won four accolades at TalentCorp's Life at Work Awards 2023 in Malaysia.

Our Culture

At SEEK, we truly value our culture and the way we work together to achieve outstanding results. You will collaborate with a team of hard-working, fun, and caring individuals who will support you in building a successful and fulfilling career at SEEK.

We encourage a work environment where people feel they contribute daily. This has helped us remain a top job portal and Asia's preferred choice for job seekers and organizations. People enjoy working here – and we're proud of that!

The Key Account Manager is mainly responsible in ensuring that client's sourcing needs are addressed using JobStreet.com solutions, maintaining long-term business partnerships with corporate accounts.

Responsibilities:

• Account management for assigned account base and ensure client retention by providing excellent customer experience through:
  - Monthly touchpoint via call outs
  - Conducting Annual Account Reviews
  - Submission of ad hoc reports, as needed
  - Providing after-sales support through consultation and sharing of best practices

• Design strategies or campaigns to ensure growth of your own account base.

• Create value proposition to various HR solutions offered by JobStreet by SEEK.

• Understand and demonstrate knowledge in market trends and competition.

• Develop and effectively implement sales strategies to ensure achievement of sales targets.

• Identify and grow sales opportunity within the existing base and able to cross sell when needed.

• Prepare and analyze sales performance tools and reports, including trends analysis to monitor and improve sales results.

• Must possess good communication and people skills. Able to confidently communicate and present in English to clients across all position levels.
• Possesses a creative mindset and a proactive, can-do attitude, demonstrated by developing innovative solutions to complex problems
• Self-learner and resilient. Exudes passion for helping people, excellence, and innovation
• Experience in business-to-business sales or in solution selling is preferred.
• Has the initiative and capacity to thrive in an ever-evolving environment.
• Proficiency with CRM software such as salesforce is preferred.
• At least 2 years of working in related or unrelated field is preferred.

Additional information Benefits:

• Enjoy working from anywhere for 4 weeks as part of our benefits.
• Vacation Leaves and Sick Leaves are made available on Day 1
• Free HMO for three (3) qualified dependents
• Monthly internet allowance + one-time WFH Setup Allowance for New Hires to make sure you are duly equipped to work-from-home.