Administrative Assistant

• The anticipated wage range for the role is $25 - $30 per hour

For over 37 years, Senior Resource Group-SRG has been an innovator in the development and operation of senior living communities across the USA. Our experience and passion has helped us win many awards for innovative community design, excellent service and exceptional care. 

This corporate role serves as the main point of contact for visitors, phone calls, and inquiries, providing exceptional front-line support in a professional and courteous manner. Duties include responding to inquiries from all SRG departments and communities, preparing correspondence, and ensuring a welcoming, genuine hospitality experience for all visitors. In addition to receptionist duties, this role provides administrative support to the Operations team, including scheduling meetings, coordinating travel arrangements, managing office supplies, and assisting with day-to-day office operations. The position is adaptable and proactive, with the ability to take on additional responsibilities such as project coordination, data entry, or supporting special operational tasks as needed, ensuring the office runs smoothly and efficiently.

Essential Duties and Responsibilities:

• Answers and screens all incoming telephone calls for company principles in a courteous and professional manner.  Routes telephone calls and takes messages, as appropriate.

• Demonstrates exceptional customer service skills while performing all job tasks, including answering telephone, greeting guests, and recording outside requests.

• Monitors, greets and directs all visitors at the Reception Desk.

• Types, copies, orders and maintains inventory of office supplies. Performs other clerical duties.

• Generates, screens, and manages all correspondence mail, packages, etc. of principals as appropriate.

• Coordinates travel arrangements for SRG personnel if needed

• Assists with general office needs (i.e. postage, copies, faxes, notary public, etc.)

• Executes projects as assigned by Operations Department.

• Compiles data for projects.

• Maintains a professional appearance, manner, and approach while on duty.

• Maintains appropriate levels of confidentiality.

• Proofreads, edits, and re-writes when/as requested.

• Coordinates events (i.e. Birthdays, Rewards & Recognitions, etc.)

• Oversees kitchen inventory and stocks food supply

• To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Proficiency in MS Office (Word, Excel, Outlook) and familiarity with office equipment (e.g., printers, fax machines).

• Excellent verbal and written communication skills.

• Strong organizational and multitasking abilities; attention to detail is essential.

• Ability to maintain a positive attitude and professionalism under pressure.

• Knowledge of senior living industry or willingness to learn is a plus.
• High school diploma or equivalent required; additional qualifications in Office Administration are a plus.
• While performing the duties of this job, the employee is regularly required to sit; use hands to finger, handle, or feel; and talk or hear.  The employee frequently is required to reach with hands and arms.  The employee is occasionally required to stand; walk; climb or balance; stoop, kneel, crouch, or crawl; and taste or smell.  The employee must occasionally lift and/or move up to 25 pounds. 

• Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus.

Senior Resource Group is an equal employment opportunity employer. We do not discriminate against any applicant or employee based on race, color, sex, sexual orientation, gender identity, religion, national origin, age (40 and over), disability, military status, genetic information or any other basis protected by applicable federal, state, or local laws, and we prohibit harassment of applicants or employees based on any of these protected categories. We comply with all applicable federal, state and local laws, including but not to limited, respecting consideration of unemployment status in making hiring decisions. Completing an application does not guarantee that you will be offered a position. 

Note to Applicants: Smoking is prohibited in all indoor areas of Senior Resource Group unless designated smoking areas have been established by a particular office in accordance with applicable state and local law.