Staff Software Engineer

It all started in sunny San Diego, California in 2004 when a visionary engineer, Fred Luddy, saw the potential to transform how we work. Fast forward to today — ServiceNow stands as a global market leader, bringing innovative AI-enhanced technology to over 8,100 customers, including 85% of the Fortune 500®. Our intelligent cloud-based platform seamlessly connects people, systems, and processes to empower organizations to find smarter, faster, and better ways to work. But this is just the beginning of our journey. Join us as we pursue our purpose to make the world work better for everyone.

What you get to do in this role:

• Lead the development of high-quality, scalable, and reusable frontend code, ensuring best practices in architecture, performance, and accessibility  
• Collaborate closely with designers, product managers, and backend engineers to deliver intuitive and user-friendly interfaces that enhance the overall product experience 
• Contribute to the frontend architecture and design systems, championing modern web technologies and best practices 
• Be the go-to expert for frontend engineering within the team, mentoring colleagues and advocating for high standards in UI/UX development 
• Support backend development when required, working with Java to build scalable APIs and services 
• Take ownership of features from ideation through implementation, testing, and delivery

To be successful in this role you have:

What You’ll Bring: 

• 8+ years of professional experience in software development with a primary focus on frontend engineering 
• Expertise in modern frontend technologies, including React, Angular, or Vue.js 
• Strong understanding of JavaScript/TypeScript, CSS-in-JS libraries, state management (e.g., Redux, MobX), and component-driven architecture 
• Experience with building responsive, accessible, and performance-optimized web applications 
• Familiarity with frontend modern testing frameworks 
• Knowledge of backend technologies, mostly Java, and willingness to contribute to backend work when needed 
• Solid understanding of RESTful APIs, microservices, and basic database concepts (SQL/NoSQL) 
• Strong problem-solving skills with a keen eye for design and user experience  

Nice-to-Have:  

• Practical experience in designing and building AI-powered solutions, such as implementing machine learning models, integrating AI APIs (e.g., OpenAI, Google AI, or AWS AI services), or creating intelligent features for web applications 
• Familiarity with AI/ML concepts like natural language processing (NLP), computer vision, or recommendation systems  
• Experience with design systems or building reusable component libraries. 
• Hands-on experience with containerization and deployment using Docker and Kubernetes 

FD21

Not sure if you meet every qualification? We still encourage you to apply! We value inclusivity, welcoming candidates from diverse backgrounds, including non-traditional paths. Unique experiences enrich our team, and the willingness to dream big makes you an exceptional candidate!

Work Personas

We approach our distributed world of work with flexibility and trust. Work personas (flexible, remote, or required in office) are categories that are assigned to ServiceNow employees depending on the nature of their work. Learn more here.

Equal Opportunity Employer

ServiceNow is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex, sexual orientation, national origin or nationality, ancestry, age, disability, gender identity or expression, marital status, veteran status, or any other category protected by law. In addition, all qualified applicants with arrest or conviction records will be considered for employment in accordance with legal requirements. 

Accommodations

We strive to create an accessible and inclusive experience for all candidates. If you require a reasonable accommodation to complete any part of the application process, or are unable to use this online application and need an alternative method to apply, please contact [email protected] for assistance. 

Export Control Regulations

For positions requiring access to controlled technology subject to export control regulations, including the U.S. Export Administration Regulations (EAR), ServiceNow may be required to obtain export control approval from government authorities for certain individuals. All employment is contingent upon ServiceNow obtaining any export license or other approval that may be required by relevant export control authorities. 

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