Data, Technology, and Reporting Analyst I (HR)

Posting Closes: January 10, 2025 @ 4:00 pm (MST)

Compensation: Based on education and experience

Additional Information: Remote friendly

Servus is growing! We are currently looking for a Data, Technology, and Reporting Analyst I in our People and Culture department in Edmonton.

Servus Credit Union is Alberta's largest member-owned credit union, known for building strong, resilient communities by helping our members feel good about their money. One of Canada's Best Managed Companies for 20 consecutive years and ranked as one of the top banks in Canada on Forbes World’s Best Banks list for two years in a row, we are a team of smart, gutsy, and driven individuals.  

Reporting to the HRIS, Operational Data & Reporting Lead, your primary goal is to contribute to the People & Culture (P&C) team by managing data reporting, supporting process improvements, and assisting with technology integration efforts. This role includes foundational Business Analysis responsibilities and bridges foundational skills with emerging expertise in analyzing data and proposing improvements to processes, providing the opportunity to enhance organizational insights and operational efficiency.

 Working closely with the Data, Technology and Reporting Analyst (HR) II, the position emphasizes professional development through mentorship, collaboration, and exposure to strategic data initiatives.

More specifically, the scope of your responsibilities will include, but are not limited to:

• Develop, maintain, and analyze P&C date reports, dashboards, and visualizations
• Analyze data trends to support business decisions
• Analyze, identify, document, and implement processes to identify areas of improvement to enhance operational efficiency
• Resolve data-related issues and maintain system accuracy and support data integration across HR platforms
• Maintain data governance practices, including data integrity and compliance, and adhere to regulatory standard and internal policies
• Collaborate and communicate effectively with leadership and team members alike to expand organizational knowledge
• Demonstrate continuous improvement and professional development in technical, analytical, and process management skills

Experience:

• 2–3 years of experience in data analysis, reporting, or process improvement.
• Exposure to Business Analysis practices, such as requirements gathering and documentation, is preferred.
• Experience with HR technology platforms (e.g., UKG, Workday, SAP) is an asset.

Education:

• Diploma or degree in Business, Data Analytics, Human Resources, or a related field.
• Certifications in Business Analysis (e.g., IIBA Entry Certificate in Business Analysis - ECBA) or analytics tools (e.g., Power BI, Tableau) are an asset.

Technical Knowledge:

• Proficiency in data visualization tools (e.g., Power BI, Tableau) and Excel.
• Basic knowledge of SQL and an understanding of APIs.
• Familiarity with process mapping tools or techniques is an asset.

Skills and Attributes:

• Strong analytical and problem-solving skills.
• Ability to gather and interpret business requirements effectively.
• Strong communication skills for presenting insights and collaborating with diverse stakeholders.
• Organizational skills to manage multiple tasks in a dynamic environment.

Most importantly, we're looking for candidates who align with our values. We live our values in how we do business. We're not afraid to be different – in fact, we embrace our differences. We have a spirit that motivates us to give our best service to members every day. It's our values that attract many people to Servus – and keep them with us. We embrace our culture and heritage, and we pride ourselves on our strong commitment to the communities we serve and our efforts to build and maintain member loyalty. If this sounds like you, then we encourage you to apply

Working for Servus has outstanding benefits. In addition to standard benefits like health and wellness, vacation and retirement savings programs, we also provide other important benefits such as:

• Training & Development Opportunities
• Career Advancement Potential
• Flexible work options
• Competitive Compensation including performance-based incentive pay
• Meaningful work towards individual and corporate goals 
• Opportunities to get involved and give back through an employee volunteer program

 For information about these benefits and more, click here. 

At Servus, our employees are also members. This means you'll have all the benefits of being a member of the credit union including profit sharing, voting for the board of directors, and all of the services we provide … with a few additional perks!

What happens next?

Only those applicants selected for an interview will be contacted. Should you require any accommodations during the hiring process, please advise us at that time.

Discover a sense of belonging amongst a team of unique, authentic individuals working together to reimagine financial fitness. We value and celebrate the richness that diverse backgrounds and experiences bring to our community. Your skills, passion, and curiosity may find a sense of belonging at Servus, so even if you don’t check every box we encourage you to apply! 

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