Decision Scientist, Client Analytics

We are seeking a Decision Scientist to help elevate our client-facing functions—Sales, Customer Success, Customer Strategy, and Marketing—by turning data into actionable insights that drive deeper client relationships and revenue growth. In this role, you will:

• Partner with our Commercial teams to identify opportunities, uncover challenges, and deliver insights to our customers in order to deepen the value of our partnerships.

• Build and maintain analytical tools, visualizations, and dashboards to highlight trends and patterns, craft clear data narratives, and guide both internal and external stakeholders in making decisive, profitable decisions. 

• Collaborate with Marketing to develop thought leadership content and strategic perspectives based on actionable insights derived from our data.

• Occasionally engage directly with clients and their analytics teams to present or refine your findings, ensuring our recommendations address their needs.

The ideal candidate has a strong analytical background, experience in retail decision-making, and a keen ability to translate complex datasets into actionable insights.

• Design, develop, and maintain intuitive dashboards and analytics tools to support the Commercial teams in selling our retail solutions.
• Convert raw data into actionable insights, presenting both opportunities and risks in a narrative that enhances client engagement and sales effectiveness.
• Frame data analysis in terms of the decision-making process, ensuring insights directly relate to business questions posed by stakeholders.
• Take a 360-degree view of business challenges, considering the type of analysis, visualization methods, and behavioral understanding that can help stakeholders make informed decisions.
• Present findings in a clear and compelling manner to both technical and non-technical stakeholders.
• Provide data-driven recommendations to optimize sales strategies and client targeting.
• Automate data extraction, processing, and reporting to improve efficiency and accuracy.
• Balance the need for rigorous measurement with the reality of business execution, recognizing when to push for clean experiments and when to make decisions based on correlations.
• Maintain a keen focus on process improvement, proactively identifying ways to refine our analytics ecosystem.

• Bachelor's degree in Data Science, Analytics, Computer Science, Statistics, Mathematics, Economics, Business, or a related field.
• 5+ years of experience in decision science, analytics, business intelligence, or a related field.
• Proven track record of bridging analytics with commercial objectives, particularly within Sales or Client Analytics teams.
• Adept at synthesizing complex data into actionable business recommendations.
• Strong SQL skills and experience working with relational databases.
• Hands-on experience with data visualization tools such as Tableau, Looker, Power BI, or similar.
• Experience with Python or R for data analysis is a plus.
• Ability to work in a fast-paced, dynamic environment and manage multiple priorities.
• Exceptional communication skills with a track record of presenting data-driven insights to stakeholders of all seniority levels.

• Experience working with retail data or sales analytics.
• Familiarity with cloud data platforms (AWS, GCP, or Azure).
• Understanding of A/B testing, predictive modeling, or machine learning techniques.

• Impact at Scale: Your insights will shape decision-making for our most important client-facing initiatives, directly influencing how we deepen customer relationships and showcase the value of our solutions.
• Growth & Learning: We’re committed to continuous improvement—expect to broaden your capabilities alongside an enthusiastic and supportive team.
• Innovation Culture: We move quickly, experiment often, and thrive on turning bold ideas into impactful reality.

At Simbe, you will be at the forefront of retail innovation, working with cutting-edge AI and robotics technologies to transform retail operations. Our culture is dynamic, inclusive, and driven by a passion for improving the way retailers operate and serve their customers. Join us to be a part of a team that is not only reshaping the future of retail but also offering immense value to our clients worldwide.

Simbe Values: R. E. T. A. I. L.

Result Driven - We are customer-centric and results-driven. We strive to create immense value for our team, partners, customers, and investors. 

Empathetic - We are sensitive and mindful. We support each other in challenging times, both professionally and personally.

Transparent - We highly value open communication internally, and with our partners and customers. We are receptive to feedback.

Agile - We are agile and always eager to learn. We quickly adapt to changes and customer needs.

Innovative - We are bold and innovative, with an intense focus on product design and user experience.

Leaders - We strive for excellence. We are accountable, the best at what we do, and leaders in our field.