Rental Sales Agent - job 2 of 9

As a Rental Sales Agent at SIXT in Salt Lake City, you will be responsible for ensuring exceptional customer satisfaction by creating the best rental experience. This includes promoting and selling additional services, managing our premium vehicle fleet, and handling various customer inquiries to ensure a streamlined rental process.

To qualify for the Rental Sales Agent position at SIXT, you should have a strong background in sales or customer service, excellent communication skills, and a valid US Driver’s license with a clean driving record. Experience in service-oriented industries or a natural talent for sales will put you in great stead.

As a Rental Sales Agent at SIXT, you can expect a competitive starting salary of at least $17.47 per hour, along with an uncapped bonus system based on your performance. This presents a great opportunity for motivated individuals to increase their earnings through exceptional sales.

SIXT offers a comprehensive benefits package to Rental Sales Agents including healthcare coverage, a paid time off policy, performance-based bonuses, and various discounts. Additionally, employees enjoy exclusive rental rates and perks like a uniform and dry cleaning service.

Rental Sales Agents at SIXT should be prepared for a flexible work schedule, which includes day and evening shifts, as well as weekends and public holidays. This flexibility allows you to balance your work and personal life effectively while thriving in an engaging work environment.

In answering this question, emphasize your commitment to creating a positive experience for every customer. Mention specific strategies such as active listening, understanding customer needs, and responding swiftly to inquiries to showcase your customer service skills.

To answer this effectively, outline your knowledge of sales techniques like upselling or cross-selling while emphasizing the importance of understanding customer preferences. Demonstrate how you would promote additional services or vehicle options that allocate with customers' needs.

When responding to this question, provide a specific example that highlights your dedication to customer satisfaction. Discuss what actions you took and the positive result it had on both the customer and your team.

In your response, focus on your passion for the automotive industry or customer service, and how SIXT’s values resonate with you. Express your enthusiasm for being part of a leading global mobility service provider and contributing to its growth.

Discuss your approach to de-escalating situations, emphasizing patience, empathy, and effective communication. Share an example if possible that illustrates your ability to turn a negative experience into a positive one for the customer.

Highlight your relevant experience, customer service skills, and sales talents. Make sure to align your personal attributes or past successes with the requirements of the Rental Sales Agent position at SIXT.

Explain how you plan to engage in training and hands-on experiences to learn about the fleet. Emphasize the importance of being knowledgeable about vehicle features and benefits to provide expert service to customers.

Discuss the significance of open communication, trust, and collaboration among team members. Share how you would contribute positively to team dynamics, focusing on common goals in achieving outstanding service.

Affirm your readiness to work different shifts and emphasize your flexibility in scheduling. Mention how you see it as an opportunity to accommodate more customers and maintain the high service standards of SIXT.

Discuss the importance of understanding customer needs, building rapport, and providing tailored solutions. Share how you would create a genuine connection with customers to enhance their rental experience.