studio creative

about the studio creative role:

the soona studio creative needs to have a passion for digital content creation and an expert understanding of video production, photography, lighting and set design. on top of being a skilled creator, the studio creative must also be highly organized and able to juggle multiple customers and projects simultaneously.

this is a full-time exempt salary position located in Denver that will report directly to the crew lead.

about soona:

our studios give customers a playground for creating their content and our online platform makes it possible for any product company in the world to experience a remote shoot. 

an ideal candidate can:

• Consistently create visuals that exceed customer expectations and reflect professionalism and attention to detail.
• Balance creative execution with business goals, using sales skills to drive additional revenue and ensure customer satisfaction.
• Apply various lighting styles to meet client needs, ensuring a professional and high-quality result.
• Work effectively with the studio team and engage with clients both in-store and remotely. Use strong communication and sales skills to build trust, set expectations, and enhance the client experience.
• Stay adaptable and solve problems efficiently while ensuring a smooth and seamless customer experience.
• Handle client escalations and high-pressure situations calmly and professionally, providing solutions that meet customer needs.
• Embrace changes in workflow and client needs, while staying focused on delivering top-notch results.
• Translate customer inputs into successful shoots, ensuring the final product aligns with their vision.
• Set up the studio for shoots with little direction, ensuring smooth operations from setup to delivery.
• Communicate clearly with clients, manage expectations, and resolve any issues with practical solutions.
• Assist with pre-shoot prep, equipment organization, inventory management, and overall studio orderliness. Some lifting required (up to 30 lbs).

has experience in:

• 3+ years of full-time / full-time equivalent professional photography or videography 
• 2+ years of customer service
• thriving in a fast-pace, ever-changing startup environment
• managing multiple tasks simultaneously with strong time management

we can offer:

• strong starting salary: $55,000 - $65,000
• benefits & perks + flexible pto + intentional culture
• really badass headshots

This position comes with a 90-day probationary period, during which both the employee and soona will have the opportunity to assess the fit and performance. This period is standard practice to ensure mutual satisfaction and success in the role. Throughout the probationary period, you can expect support, guidance, and constructive feedback. Successful completion of the probationary period may lead to permanent employment. We believe in providing a transparent and fair evaluation process to set the stage for a successful long-term partnership.

candidates should:

• send their resume and a link to their portfolio
• share their favorite twitter or instagram feed in their cover letter

Our hiring philosophy:

At soona, we look for representation across all intersectionalities of identities, specifically within underrepresented groups. it is these differences that push us towards innovation, curiosity, and success in our business. we believe in providing equal employment opportunities without regard to race, color, religion, age, sex, national origin, disability status, protected veteran status, genetics, sexual orientation, gender identity or expression, or any other characteristic protected by laws or regulations in the locations we operate.

This means that timelines of processes may be impacted, depending on our applicant pools.