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Responsable Supervision - Spatial - Ile de France

Description de l'entreprise

Référencé par le Capital Magazine figurant parmi les « Meilleurs employeurs 2023 », CS est une société filiale autonome de Sopra Steria GROUP avec un rayonnement en France et à l’international (plus de 2500 collaborateurs). Experts des systèmes critiques pour les secteurs de la Défense, l'Industrie, le Spatial, la Cybersécurité et l'IA.

Forte de nos 800 collaborateurs, notre business unit Espace fournit des systèmes clés en main et des services d’ingénieries pour les agences spatiales, les maîtres d'œuvre industriels et opérateurs de satellites. Nous intervenons dans les domaines suivants : segment sol de contrôle et de mission, mécanique spatiale, traitement d’images, logiciel embarqué, applications spatiales environnementales et de défense, expertise IT.

Nos sites de rattachement sont principalement situés en France à Toulouse (proche Cité de l’espace), en Allemagne à Darmstadt et Brême, aux Pays Bas à Noordwijk, en Angleterre à Harwell…

Description du poste

Dans le cadre du développement d’un centre de service spatial, nous recrutons un/une Responsable supervision pour rejoindre notre Skill Center Space Consultancy & Engineering Services. Celui-ci est chargé de réaliser des projets en direct avec ses clients de type Développement de segment sol, Vérification et validation de logiciel, Support logiciel aux clients du spatial (privés et institutionnels), des développements de systèmes pour le spatial, et des systèmes clés en mains de navigation par satellite.

Vos missions

Maintenir et faire évoluer les outils et process de monitoring dans le respect des normes de services du programme spatial européen. Votre rôle consistera à superviser les transitions vers les futurs opérateurs de services et de contribuer à l'évolution du système.

Vous travaillerez en étroite collaboration avec diverses parties prenantes (SOC, système, réseaux, qualité…) pour garantir un fonctionnement et une fourniture optimale des services dans l'ensemble du programme spatial de l'UE.

  • Supervision opérationnelle N3 : surveiller et assurer un suivi technique sur l'exécution des opérations et des processus, en garantissant l'alignement avec les objectifs organisationnels.
  • Support à l'évolution du système : définir les architectures, vérifier et mettre en œuvre les transitions opérationnelles associées aux mises à niveau du système, en collaborant avec des équipes intégrées dans les projets de développement de systèmes.

L'environnement technique

  • Outils de supervision
  • Linux
  • Protocole SNMP
  • Scripting
  • Anglais lu, écrit et parlé.

Qualifications

De formation Bac+5 écoles d'ingénieur ou équivalent, vous avez une expérience minimum de 5 ans sur le  dans la supervision système et réseaux, le troubleshooting d’événements de sécurité le suivi de prestation de services, des transitions opérationnelles et de l'évolution du système. Une expérience des stations au sol et des opérations liées à l'espace est un plus.

Vous êtes capable d'analyser, concevoir et exécuter des correctifs pour prévenir les interruptions de service ? Vous avez d'excellentes compétences organisationnelles, de communication et de reporting technique ? Alors vous êtes la pépite que nous recherchons !

Informations complémentaires

Intégrer la Business Unit Espace à Toulouse c’est aussi :

  • Des formations dès votre arrivée & tout au long de votre carrière : la CS Academy et la Sopra Steria Academy vous proposent des parcours de formations spécifiques aux métiers et à votre environnement (4400 jours de formation en 2023, 5700 jours de formation prévus sur 2024)
  • Des espaces de travail collaboratifs modernes, lumineux, flexibles
  • Des facilités d’accès : lignes de bus depuis le centre-ville (transports en commun avec prise en charge à 50%), parking privé pour les automobilistes, les cyclistes et les motocyclistes
  • Du télétravail, si le projet le permet
  • Une mutuelle prenant en charge votre famille 
  • Des tickets restaurants d’une valeur de 10€ par jour travaillé
  • Un comité d’entreprise offrant des avantages culturels, sportifs et des prix sur vos hébergements et transports lors de vos vacances
  • Une prime vacances et de cooptation

Mais aussi… la promesse de se détendre entre midi et deux (babyfoot, piano, jeux, tables extérieures…).

LA SUITE DES EVENEMENTS

Si votre profil correspond, vous aurez un entretien technique avec un de nos Responsables opérationnels. Puis, vous rencontrerez Elodie ou Eléonore lors d’un entretien RH. Et nous nous engageons à vous faire un retour par téléphone :)

#CSGROUP #hiring #system #space #LI-EF1

Employeur inclusif et engagé, notre société œuvre chaque jour pour lutter contre toute forme de discrimination et favoriser un environnement de travail respectueux. C’est pourquoi, attachés à la mixité et à la diversité, nous encourageons toutes les candidatures et tous les profils.

https://www.soprasteria.fr/nous-connaitre/nos-engagements

 

Average salary estimate

$52500 / YEARLY (est.)
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$45000K
$60000K

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What You Should Know About Responsable Supervision - Spatial - Ile de France, Sopra Steria

Join CS as a Responsable Supervision in Spatial and be a vital part of our Espace Business Unit at our modern Le Plessis-Robinson office! At CS, recognized as one of the "Best Employers 2023" by Capital Magazine, we take pride in delivering cutting-edge solutions across sectors like Defense, Cybersecurity, and, of course, Spatial. Your role will involve implementing projects in collaboration with our clients on initiatives such as ground segment development, software validation, and operational support for both private and institutional space clients. You'll take charge of maintaining and evolving monitoring tools while ensuring adherence to the European space program service standards. Working closely with stakeholders, you’ll oversee the transition to new service operators and contribute to system enhancements. Your expertise in operational supervision, technical monitoring, problem resolution, and transitioning services will shine in this role. With a background in systems and network supervision, and a minimum of 5 years of experience under your belt, you will bring a blend of technical skill and operational acumen. Plus, our modern workspace, commitment to your training with the CS Academy, and vibrant team culture make us an exciting place to further your career!

Frequently Asked Questions (FAQs) for Responsable Supervision - Spatial - Ile de France Role at Sopra Steria
What are the main responsibilities of a Responsable Supervision at CS?

As a Responsable Supervision at CS, you will be responsible for managing and evolving monitoring tools and processes while ensuring compliance with European space program standards. Your duties will include working directly on projects involving ground segment development, software verification, and providing support to space clients. You will oversee operational transitions and collaborate closely with various teams to ensure service delivery meets organizational goals.

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What qualifications are required for the Responsable Supervision role at CS?

To qualify for the Responsable Supervision position at CS, you need a Bac+5 in engineering or equivalent, along with a minimum of 5 years of experience in system and network supervision. Familiarity with troubleshooting security events and operational transitions is essential. Experience with ground stations and space operations is a plus. Additionally, strong analytical, organizational, and technical reporting skills are necessary for success in this role.

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Is there an opportunity for growth as a Responsable Supervision at CS?

Yes, joining CS as a Responsable Supervision offers immense growth potential. We are committed to your development through continuous learning opportunities via the CS Academy and Sopra Steria Academy. You’ll be part of a dynamic environment where you can sharpen your skills, work on innovative projects in the space sector, and advance your career.

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What is the work environment like at CS for a Responsable Supervision?

At CS, you'll find a modern, collaborative workspace that promotes flexibility and teamwork. The work environment is designed to foster creativity and innovation, with bright, open areas and access to various amenities. Additionally, you can enjoy benefits like telecommuting options and a focus on maintaining a healthy work-life balance.

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What languages are necessary for a Responsable Supervision at CS?

Fluency in English is a requirement for the Responsable Supervision role at CS. You'll need to be comfortable reading, writing, and speaking in English, as you will interact with international teams and clients. Knowledge of French is also beneficial given the company's location, but the primary language of communication within the technical domain will be English.

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Common Interview Questions for Responsable Supervision - Spatial - Ile de France
Can you describe your experience with system supervision and how it relates to the role of Responsable Supervision?

When answering this question, share examples from your past roles that demonstrate your hands-on experience with system monitoring, highlighting specific tools or technologies you’ve used. Emphasize your understanding of aligning technical operations with organizational goals, showcasing your ability to lead projects and work collaboratively.

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What strategies do you employ for troubleshooting security events in system supervision?

Discuss your systematic approach to troubleshooting security events. Detail the tools you use, the methodology for detecting and resolving issues, and how you ensure minimal service disruption. Highlight any previous experiences where your strategic thinking and problem-solving led to effective resolutions.

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How would you manage transitions to new operational services while maintaining service quality?

A proficient candidate will outline a structured plan for managing such transitions, including stakeholder engagement and risk assessment. It's important to mention the steps you'd take to ensure service consistency and continuity, while engaging with both internal teams and external clients.

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Why do you want to work at CS as a Responsable Supervision?

Reflect on your alignment with CS's values, the company's strong reputation in the space industry, and the potential for professional growth. Mention your enthusiasm for contributing to innovative projects and being part of a collaborative team that makes impactful decisions.

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What monitoring tools are you familiar with, and how do you select the right tool for a given project?

Here, you should mention specific tools you're experienced with—like SNMP-based monitoring solutions. Discuss your process for evaluating tools based on project requirements, scalability, and compatibility with existing systems, ensuring you highlight the benefits they bring in monitoring performance.

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Describe a time when you had to report on technical issues to a non-technical audience.

Provide an example that illustrates your ability to communicate complex concepts in simple terms. Highlight the techniques you used to ensure clarity and understanding, and any positive outcomes from your communication efforts.

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What do you understand about the European space program's service standards?

Demonstrate your knowledge of the European space program by discussing its key standards, objectives, and how these relate to the role of Responsable Supervision. Highlight your understanding of compliance and quality assurance in monitoring services.

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How do you prioritize tasks when supervising multiple projects?

Discuss your organizational skills and tools or methods you use for task prioritization, like Agile methodologies or project management software. It’s important to illustrate your capacity to manage deadlines while ensuring quality assurance.

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What role does collaboration play in your approach to supervising teams?

Emphasize the importance of collaborative teamwork in your supervision style. Discuss how you foster a cooperative environment, recognize team contributions, and ensure everyone is aligned with project goals for optimal performance.

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How do you stay updated on technological advancements relevant to space systems?

Illustrate your proactive approach by discussing methods you use, such as attending industry conferences, participating in relevant webinars, or engaging in continuous training opportunities. Mention any specific areas of technology you’re particularly interested in.

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Sopra Group is a leader in consulting, IT services and software development in Europe, providing assistance and guiding its clients to ensure the success of their complex transformation projects. With particular attention to business processes an...

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Full-time, hybrid
DATE POSTED
January 27, 2025

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