Leave & Benefits Coordinator

Our Shared Values - As a Spear team member, you naturally exhibit Spear’s values by default. Your talents instinctively result in actions of Service, Passion, Empathy, Accountability, Respect, Impact and Teamwork. You put people first and know that each teammate relies on you to help them become the best versions of themselves.

Your Impact - The Leave & Benefits Coordinator plays a critical role in the employee experience at Spear and is responsible for the timely and accurate administration of leaves of absence.  You will provide education on leave eligibility and on various on employer sponsored benefits, inform team members of their enrollment period and leave benefit options, answer questions as they arise and ensure all systems are maintained and updated as needed.  You will ensure Spear is compliant in all applicable state and federal, benefit and leave regulations. Critical skills include the ability to anticipate issues, take the initiative to proactively solve problems before they arise and support decisions through reporting.  

Organization Structure:

Reports to: VP, HR

Primary interactions: Benefit & Leave Specialist, All Spear Employees 

Success Factors:

•Administer all leaves timely and compliance with all regulatory guidelines. Inform team members requesting leave of their leave options within 5 business days. 

•Partner with Payroll to ensure accurate pay on weekly and biweekly payroll based on approved leave schedules.

•Monitor Monthly Benefit Enrollments so that elections are made timely, and coverage is in effect by the team member’s eligibility date.  

•Excellent communication as evidence by responding to all inquiries and requests within 24 hours, providing clear information for a first call / email resolution and always exercising a high degree of confidentiality and discretion.  

•Focus on Accuracy: ensuring data integrity and minimizing errors.

•Focus on Compliance: good record-keeping and adherence to all relevant regulations and policies in the administration of employee leaves and benefits.

Qualifications: 

•Minimum of one year’s experience in benefit related role and Associate’s degree 

•Proficient with MS Office suite, specifically Excel

•Experience working with an HRIS or EMR platform a plus

•Knowledge of state and federal employee benefits and leave laws (HIPPA, COBRA, STD/FMLA/LTD, ADA, W/C, OSHA, ERISA as well as tax rules for FSA and HSA plans 

•High level of attention to detail, excellent analytical skills, and managing multiple timelines as once

•Proven ability to work with highly confidential material and prioritize varying responsibilities, effective written and verbal communication skills

Rate of Pay: $22-$28 / hour, nonexempt.

• Responsible for the administration Leave of Absence policies, STD/FMLA and LTD policies and practices within federal and state regulations and reviews requested leaves of absence in partnership with Clinic Directors, Head of HR and other team members
• Assists with day-to-day benefit program administration: communication, enrollment (New Hire, Live Events and annual Open Enrollment), processing of benefit change activities, and partnering with internal/external business partners to troubleshoot and resolve issues, both system and process related. 
• Support administration of worker’s compensation policies and all claims by regularly follows-up on active claims. 
• Assists with the design and communication of annual benefit enrollment materials. 
• Assists with employee benefits data auditing and reporting.
• Ensure that company procedures and policies are communicated and federal and state required postings are kept up to date. 
• Primary contact for leave and benefit-related questions. 
• Assists with Leave & Benefit audits and other audits, prepares special reports as needed. 

ABOUT US: 

Spear Physical and Occupational Therapy is the nation’s leading outpatient practice. With more than 60 clinics in the New York Tri-State Area and 25 years of experience, Spear provides unprecedented patient access to physical and occupational therapy through its robust list of services covered by most major insurances. Since its founding, Spear has been honored by some of the top medical, academic, and business communities. Among these accolades, they have twice been named the nation’s top physical therapy practice by the American Physical Therapy Association and WebPT, received the Columbia Award for Leadership in Clinical Education, served as official therapists to Olympic teams and Broadway shows, and been featured for their expertise in The New York Times, CBS News, Good Morning America, The Today Show, and more. Learn more about Spear’s history of excellence at spearcenter.com.