Customer Success Internship (m/f/d)

Speexx is the leading platform for people development. By combining state-of-the-art AI technology with top-class coaches, Speexx offers digital business coaching and language training for global workforces. Since 2012, Speexx has supported over 1,500 global clients in improving the professional development of their organizations and has been honored with over 200 prestigious awards for our top-notch product by leading publications like G2, Fosway, and TIME Magazine. Speexx is shaping the future of learning and development, and this is just the beginning. 

Become Part of Our Customer Success Team

As part of our growth, we are looking for a Customer Success Intern (m/f/d) to join our team.

 This role offers a unique opportunity to be part of a strategic and transformative international team of professionals. You will collaborate closely with the Sales and Marketing team. From day one, you will help make a positive impact on Speexx and the L&D tech industry. 

This internship position not only provides valuable insights into a dynamic and growing industry but also offers the chance to further develop your skills within an international software company and on a market-leading all-in-one platform for people development.  

What you'll do:

• Manage Online Training Projects: Oversee the planning and coordination of online training programs in a dynamic, international environment.
• Student Engagement: Stay connected with students through follow-ups to assess their interest, answer questions, and keep them motivated throughout the learning journey.
• Monitor and Report Progress: Track key metrics and performance by compiling reports and providing regular updates.
• Prepare for Client Meetings: Create well-organized presentations and materials using PowerPoint, Excel, and other tools to support impactful client discussions.

What We Are Looking For: 

• Currently pursuing a degree in Communication, Administration, or a related field.
• Strong communication and interpersonal skills

• Fluent in Spanish (at least level C1) and proficient in English 

• You are available to support us for up to 25 hours per week 

 What are the benefits of working at Speexx?

You will be working in a highly international and agile environment with amazing team members from offices and locations around the globe, including Munich, Madrid, Milan, Paris, Sao Paulo and Shanghai. At Speexx, you can expect:

• Remunerated internship.

• Flexible Working Hours: We don't believe that a rigid 9 am - 5 pm is the right path to a great work-life balance, so we give you the flexibility do your best work in a way that works for you and your team.
• Hybrid Office Model: You can choose between working from our office in the Madrid city centre or hybrid approach
• Culture of Learning: Take a deep dive into our Speexx Academy, participate in our global Mentoring program, visit internal workshops or third-party training and last but not least enjoy our Speexx peer exchanges.

Rooted in an environment of curiosity and learning, you would be joining a leading company that is proud to be shaping the future of digital learning and is undoubtedly one of the best places to work in the industry!

Our Hiring Adjustments and Experience: 

At Speexx, we are looking for people with diverse skills, backgrounds, and experiences who can further enrich our culture. Even if you don’t meet all the requirements, we encourage you to apply. Don’t let the "Confidence Gap" or "Imposter Syndrome" hold you back! 

Just like our personalized people development solutions, our recruitment is not “one-size-fits-all.” Please let us know if you need adjustments during the hiring process. We look forward to hearing from you! 

Learn More About #SpeexxLife: 

Blog: https://medium.com/speexx-life  

YouTube: https://www.youtube.com/watch?v=eo3nmaCC5AE&t=2s 

TikTok: https://www.tiktok.com/@speexx_?lang=en