Senior Software Release Manager

About Us:

Spreedly is the world's leading Open Payments Platform, sitting at the center of a network processing more than $50b of GMV annually. Spreedly's Payments Orchestration platform enables and optimizes digital transactions with the world’s most complete payment services marketplace. Built on Spreedly’s PCI-compliant architecture, our Advanced Vault solution combines a modern feature-set with rule-based configurations to optimize the vaulting experience for all stored payment methods. Global enterprises and hyper-growth companies grow their digital business faster by relying on our payments platform. Hundreds of customers worldwide secure card data in our PCI-compliant vault and use tokenized card data to enable and optimize over $45 billion of annual transaction volumes with any payment service.

Our vision is that the world is better with a diversified, inclusive payment ecosystem. Our mission is to accelerate commerce with an open, secure, and flexible payment platform that welcomes all payment participants. Our employees help us execute our vision by building a culture focused on autonomy, transparency, and collaboration in a dynamic, high-growth organization.

Product Offering: 

Spreedly provides an open payments platform. The platform’s connectivity provides payments performance. Key products and services include:

Payment Gateway Integration: Connects merchants, platforms, and marketplaces to multiple payment gateways and payment services.

Tokenization: Securely stores and manages payment data with a universal tokenization service.

Transaction Routing: Enables intelligent routing of transactions to optimize success rates and costs.

Payment Vault: A secure storage solution for sensitive payment information.

Fraud Tools Integration: Integrates with various fraud prevention tools to enhance transaction security.

We are seeking an experienced Senior Software Release Manager to coordinate and optimize our software release processes. In this role, you will oversee the planning, coordination, and execution of software releases across multiple teams, ensuring timely and high-quality deployments. You will work closely with development, QA, DevOps, product management, finance, accounting, and GTM teams to enhance release efficiency and minimize risks. Your skills in release management should encompass a full life cycle approach with planning releases across the entire company from product development to go-to-market readiness.  This is an excellent opportunity to drive innovation and implement best practices in a dynamic, fast-paced environment.

• Release Planning & Execution: Develop and maintain a detailed release schedule, ensuring alignment with business goals and project timelines.
• Organizational Product Delivery:  Manage comprehensive delivery projects to assure all departments and internal systems are ready to deploy new product capabilities.  This includes integration with internal systems and processes as well as internal enablement and external communications.
• Collaboration & Coordination: Work cross-functionally with product management, development, QA, and other GTM stakeholders to ensure smooth release cycles.
• Change Advisory Board: Provide guidance on ways to improve the CAB process to empower the link of change.
• Process Improvement: Continuously evaluate and enhance release management processes, advising on best practices for automation.
• Risk Management: Identify and mitigate risks associated with software releases, ensuring strategies are in place for rollback and recovery.
• Incident Management: Provide guidance on ways to improve incident management processes and procedures. 
• Compliance & Documentation: Maintain comprehensive release documentation, ensuring compliance with industry standards and company policies.
• Monitoring & Reporting: Establish KPIs to measure release performance and provide regular reports to leadership.

• 7+ years of experience in software release management, project management, or software development.
• Demonstrated understanding of Project Management processes, strategies and methods; Project management certifications (e.g., PMP, PRINCE2) are a plus
• Demonstrated understanding of Product Management processes, methods, and tools.  
• Strong understanding of software development lifecycle (SDLC) and agile methodologies
• Strong ability to manage multiple releases in a fast-paced environment.
• Experience with cloud platforms (AWS) and infrastructure-as-code tools
• Experience with feature/release management tools such as LaunchDarkly or similar
• Familiarity with technical release gating methods, such as the use of feature branches
• Knowledge of payment gateways, transaction processing, and related security measures.
• Excellent problem-solving, communication, and stakeholder management skills.
• Exceptional verbal and written communication skills, capable of explaining complex concepts to both technical and non-technical audiences
• Bachelor’s degree in a related field 

• Competitive salary + Equity
• Outstanding Medical and Dental benefits, including 100% employer-paid options
• Company-paid Life and Disability insurance
• Optional vision and supplemental insurance options, and various Flexible Spending Accounts (FSA)
• Open Paid Time Off policy + 12 weeks of paid leave for new parents
• Matching 401(k) plan (5% up to $5,000 yearly)
• Monthly home working/digital lifestyle stipend, new MacBook, and one-time accessory reimbursement
• LinkedIn Learning subscription
• Access to company-paid professional coaching service
• Visits to HQ in Durham, North Carolina for remote employees

#LI-AE1

Spreedly is an equal opportunity employer. We are committed to fostering, cultivating, and preserving a culture of diversity, equity, inclusion, and belonging. We actively work to drive out even unintentional discrimination in our hiring processes via practices like blindly graded work samples, structured interviews, and diversity awareness training.

Due to the sensitive nature of what Spreedly does - handling payment data - finalist candidates must complete a successful background and reference check.

At this time Spreedly is unable to provide sponsorship for employment, and we are not set up to support remote employees who reside in California or New York. In order to be considered for employment, applicants must be currently legally authorized to work in the job location country and not require future sponsorship in order to continue working in that country.

We appreciate your interest in our company. Because of the high volume of resume flow, we may only respond to those candidates that we think will be a potential fit.