HR Coordinator

Who We Are:

As a leader in Medicare health insurance distribution, Spring Venture Group guides people through one of their most important life decisions — finding the right insurance coverage. We are on a mission to be the most trusted partner for our customers and our people, enabling empowered decisions along the journey to health and financial well-being.

Spring Venture Group offers incredible culture, benefits, and fantastic income potential in a stable and successful work environment at a Medicare agency. This starts with a workplace that empowers people to do their best work. Come build a rewarding career and make a meaningful impact on peoples’ lives in an environment that values your determination. Join our diverse, inclusive team and get ready to crush your goals!

OVERVIEW
The HR Coordinator assists the Sr. Director of HR Business Partnerships, HRBPs and other HR sub-teams with employee relations, systems, compliance, and administrative requests and needs. 

ESSENTIAL DUTIES
The essential duties and responsibilities for this position include, but are not limited to: 

Employee Relations:

• Responds to all Jira tickets that are submitted through the HR Handbook/Employee relations que; Keeps HRBP informed of questions. 
• Assists HRBPs with HR investigations. (Schedules interviews with employees and managers; acts as a witness during interviews; takes thorough notes of all interviews.)
• Responds to all Convercent issues; Works with HRBP to close-out claims.
• Assists HRBPs with exit interviews. (e.g. Schedules exit interviews, completes exit interviews in Culture Amp). 
• Updates the attrition google docs and sends weekly attrition email to Executives. 
• Responds to ex-employee inquiries sent to the HR email.
• Sends separation email with attachments to terminated employees.

Systems:

• Assists HRBPs with SVG systems audits, reporting and transaction approvals.
• Runs “Unaccounted for Days” and “Ramp Status” reports in Workday 
• Reviews Culture Amp dashboards and results
• Updates Workday job aids. 
• Assists with Internal movement approvals. 
• Edits, stores and organizes documents for Managers on the TreeHouse.

Compliance: 

• Responds to all unemployment inquiries and claims in CaseBuilder; Attends unemployment hearings.
• Responds to current employee requests for employment and pay verifications (anything that falls outside of the Work Number).
• Orders state labor law posters for all locations; Updates TreeHouse e-postings. 
• Stays abreast of state and local laws that impact SVG locations; 
• Updates Monday Board
• Stays abreast of weather and natural disasters that impact SVG employees
• Emergency Preparedness
• Makes updates to SVG Employee Handbook, SVG Agreement and HR policies as needed. 
• Assists HRBP with creating and updating job descriptions. (Ensures all job descriptions are on file; Compiles initial draft of job descriptions, etc.) 
• Sends reminders to managers and employees to follow-up on HR initiatives and programs (e.g. Connect Program, Handbook, Harassment/Code of Conduct Trainings, Engagement Surveys, etc.) 
• Audits employee files (Workday, Smart Recruiter, Shared Drive) for completed agreements/documents.

Other/Miscellaneous:

• Follows up on any voicemails from SVG front desk. 
• Maintains employee files; Organizes files as needed.
• Regularly checks and responds to HR mail.
• Updates internal HRBP process docs. 
• Performs other administrative tasks as needed.
• Supports other HR sub-teams as needed (Backs-up Front desk; helps with hiring/onboarding of sales agents, etc.)

• Bachelor’s degree in Human Resources or related.
• 1 years of experience as an HR Coordinator preferred.
• Experience with HR Information Systems and data reporting.
• Excellent organizational skills and attention to detail.
• Knowledge of labor and employment laws and practices. 
• Proficient with Microsoft Office Suite or related software.

Benefits:

The Company offers the following benefits for this position, subject to applicable eligibility requirements:

• Competitive Compensation
• Medical, Dental and vision benefits after a short waiting period
• 401(k) matching program
• Life Insurance, and Short-term and Long-term Disability Insurance
• Optional enrollment includes HSA/FSA, AD&D, Spousal/Dependent Life Insurance, Travel Assist and Legal Plan
• Generous paid time off (PTO) program starting off at 15 days your first year
• 15 paid Holidays (includes holiday break between Christmas and New Years)
• 10 days of Paid Parental Leave and 5 days of Paid Birth Recovery Leave
• Annual Volunteer Time Off (VTO) and a donation matching program
• Employee Assistance Program (EAP) - health and well-being on and off the job
• Rewards and Recognition
• Diverse, inclusive and welcoming culture
• Training program and ongoing support throughout your Venture Spring Venture Group career  

Security Responsibilities:

• Operating in alignment with policies and standards
• Reporting Security Incidents Completing assigned training
• Protecting assigned organizational assets

Spring Venture Group is an Equal Opportunity Employer