Process Trainer - T

Job Description: We are seeking a highly skilled and motivated Process Trainer to join our team. The Process Trainer will be responsible for designing, delivering, and evaluating training programs that enhance employee skills, knowledge, and performance. This role requires a deep understanding of business processes, excellent communication skills, and the ability to engage employees in a dynamic learning environment.

Key Responsibilities:

• Develop and implement training programs to enhance employee understanding of processes, procedures, and best practices.
• Conduct training sessions, workshops, and one-on-one coaching for new hires and existing employees.
• Evaluate training effectiveness through assessments, feedback, and performance metrics.
• Collaborate with management and subject matter experts to identify training needs and develop customized solutions.
• Maintain and update training materials, manuals, and documentation to ensure relevance and accuracy.
• Provide ongoing support and mentoring to employees to reinforce learning and improve process adherence.
• Stay updated with industry trends and best practices to continuously enhance training methods and materials.
• Monitor and analyze employee performance data to identify areas for improvement and provide targeted training.
• Ensure compliance with company policies and regulatory requirements through proper training initiatives.
• Assist in the onboarding process by delivering structured training to new employees.

• Bachelor’s degree in Business, Human Resources, Education, or a related field (preferred).
• Proven experience as a Process Trainer, Corporate Trainer, or similar role.
• Strong knowledge of business processes and operational workflows.
• Excellent verbal and written communication skills.
• Ability to create engaging training content using various instructional methods.
• Strong presentation and facilitation skills.
• Proficiency in training tools and e-learning platforms.
• Analytical mindset with the ability to assess training effectiveness and employee performance.
• Strong interpersonal skills with the ability to work with diverse teams.
• Proficiency in MS Office (Word, Excel, PowerPoint) and other relevant software.
• Adaptability to changing business needs and a proactive approach to problem-solving.