Business Development Representative (1755)

About SugarCRM

From the very beginning, SugarCRM had a unique vision: to offer a different kind of Customer Relationship Management (CRM). We pioneered the first commercial open-source CRM platform, and now, more than two decades later, are on a mission to provide products and services that make the hard things easier for sales, marketing and customer service teams. In fact, we help mid-market businesses around the globe reach new levels of performance and predictability by letting our award-winning CRM platform do the work. 

Our diverse group of worldwide employees are united and driven by a shared passion for our mission, culture, and values. We treat our employees like humans not line items and are building a culture where your work at Sugar helps fuel personal, professional and business growth – check out our recent ‘Great Place to Work’ certification that we are so proud of. Work/life fit and flexibility for our team matters and together we pride ourselves on solving for our customers, always. 

If you're ready to grow your career and help organizations grow better and faster, you've come to the right place. Find out more about our SugarCRM careers and how you can become a part of our journey. 

SugarCRM is looking for a talented, energetic and driven individual to join our team as a Business Development Representative (BDR) in Denver. Supporting the North America sales team, you will play a pivotal role in driving our outbound prospecting efforts.

You will build rapport with contacts through phone calls, emails (including video emails) and social channels, and work closely with the SugarCRM sales team to ensure that the leads provided to sales are qualified correctly and are progressing through the sales funnel. This involves gathering key information to update the CRM system and assigning next steps for sales or marketing nurture paths.

• Proactively identify and engage with potential clients in the North America market through outbound telemarketing, email campaigns, social media outreach, and video prospecting.
• Build and maintain relationships with key prospects, understanding their needs, and effectively conveying how our solutions can benefit them.
• Own and manage your outbound sales pipeline (from sourcing new leads, maintaining accurate records of touchpoints and statuses in the CRM, ensuring timely follow-up, to qualified hand-off).
• Meet and exceed monthly and quarterly outbound prospecting and lead generation targets.
• Continuously research and analyze the market to identify trends, opportunities, and potential clients.
• Successfully manage and overcome prospect objections
• Stay current on the SugarCRM products and solutions
• Actively look for opportunities to improve, optimize lead management
• Record information and maintain detailed and accurate records in the CRM system

• 1-2 years of experience with value-based selling highly preferred
• Strong proficiency in using email, social media platforms (LinkedIn, Twitter, etc.), and video prospecting to engage with key prospects.
• Strong written and verbal communication skills
• Professional, determined, and results-oriented
• Positive attitude, team-oriented, and a self-starter
• A hunger for a career in sales and a desire to learn and grow within a dynamic sales environment.
• Ability to accurately determine lead qualifications based upon established criteria
• Comfortable learning key software applications

• Previous experience with outbound prospecting
• Demonstrate a strong sense of accountability and goal achievement. Thrive in a metric-driven environment, consistently track progress, and take initiative to course-correct when needed to meet or exceed performance expectations.
• Previous experience using SalesLoft (or similar sales cadence tools), LinkedIn Sales Navigator and/or ZoomInfo

We understand that no candidate is perfectly qualified for any job. Experience comes in different forms; many skills are transferable; and passion goes a long way. Even more important than your resume is a clear demonstration of dedication, impact, and the ability to thrive in a fluid and collaborative environment. We want you to learn new things in this role, and we encourage you to apply if your experience is close to what we’re looking for. We also know that diversity of background and thought makes for better problem solving and more creative thinking, which is why we're dedicated to adding new perspectives to the team.

Benefits and Perks:

Beyond a stellar work environment, friendly people, and inspiring work, we have some sweet benefits and perks:

·       Excellent healthcare package for you and your family

·       Savings and Investment – 401(k) match

·       Unlimited Paid Time Off

·       Paid Parental Leave

·       Online Legal Services (Rocket Lawyer)

·       Financial Planning Services (Origin)

·       Discounted Pet Insurance (Embrace Pet Insurance)

·       Corporate Benefit Program (Working Advantage).  This benefit offers you exclusive travel and entertainment offers and special discounts that are not available to the general public

·       Health and Wellness Reimbursement Program

·       Travel Discounts

·       Educational Resources - Career & Personal Development Program

·       Employee Referral Bonus Program

·       We are a merit-based company - many opportunities to learn, excel and grow your career!

If you require a reasonable accommodation to search for a job opening or submit an application, please call +1 (877) 842-7276 with your request and contact information.

Our company uses E-Verify to confirm the employment eligibility of all newly hired employees. To learn more about E-Verify, including your rights and responsibilities, please visit www.dhs.gov/E-Verify.