Performance Management Specialist

Do you want to love what you do at work? Do you want to make a difference, an impact, transform peoples lives? Do you want to work with a team that believes in disrupting the normal, boring, and average?

If yes, then this is the job you're looking for ,webook.com is Saudi's #1 event ticketing and experience booking platforms in terms of technology, features, agility, revenue serving some of the largest mega events in the Kingdom surpassing over 2 billion sales. webook.com is part of the Supertech Group also consisting of UXBERT Labs, one of the best digital and user experience design agencies in the GCC, along with Kafu Games, the largest esports tournament platform in MENA.

Role Overview:

We are looking for a proactive and detail-oriented Performance Management Specialist to lead the coordination and execution of our company-wide performance management program. This role is critical in driving a high-performance culture by ensuring our performance processes are consistent, transparent, and aligned with strategic goals. You will partner cross-functionally with People Operations, Department Heads, and Senior Leadership to implement and optimize performance-related initiatives.

Key Responsibilities

• Coordinate and manage the full lifecycle of the company’s performance management program (goal setting, mid-year reviews, end-of-year evaluations, feedback cycles, etc.)
• Partner with department leads to roll out performance initiatives that align with team and company objectives
• Monitor and analyze performance data and KPIs to identify trends, insights, and areas for improvement
• Continuously assess and enhance performance management tools, systems, and processes to improve clarity, fairness, and efficiency
• Support the communication and training related to performance practices, including OKRs or other goal frameworks
• Ensure consistency and equity across teams in performance assessments and career progression practices
• Work closely with People Operations to align performance data with development planning, promotions, and rewards

• 3–4 years of experience in performance management, people operations, HR business partnering, or a related field
• Strong project management and coordination skills; able to lead initiatives with multiple stakeholders
• Experience with performance management tools and platforms (e.g., Lattice, 15Five, Culture Amp, etc.)
• Strong analytical mindset; comfortable interpreting data and providing actionable insights
• Excellent communication and facilitation skills; able to drive alignment and engagement across departments
• Ability to work independently and collaboratively in a fast-paced, evolving environment
• Exposure to organizational development or change management practices