Strategy & Ops Associate

Sword Health is on a mission to free two billion people from pain. 

With 67% of members achieving a pain-free life and a 70% reduction in surgery intent, at Sword, we are using AI Care to change lives, and save millions for our 25,000+ enterprise clients across three continents. Today, we hold the majority of industry patents, win 70% of competitive evaluations, and have raised more than $300 million from top venture firms like Founders Fund, Sapphire Ventures, General Catalyst, and Khosla Ventures.

Recognized as a Forbes Best Startup Employer in 2024, this award highlights our focus on being a destination for the best and brightest  talent. Not only have we experienced unprecedented growth since our market debut in 2020,  but we’ve also created a remarkable mission and value-driven environment that is loved by our growing team. With a recent valuation of $3 billion, we are in a phase of hyper growth and expansion, and we’re looking for individuals with passion, commitment, and energy to help us scale our global impact. 

Joining Sword means committing to a set of core values, chief amongst them to “do it for the patients” every day, and to always “deliver more than expected” on behalf of our members and clients.

This is an opportunity for you to make a significant difference on a massive scale as you work alongside 900+ (and growing!) talented colleagues, spanning three continents. Your charge? To help us build a pain-free world, powered by AI, enhanced by people — accessible to all.

Sword Heath is seeking a dynamic Strategy & Ops Associate to join the Growth Team, dedicated to helping individuals prevent and address pain and injury through innovative Digital Physical Therapy solutions;

As a marketing & growth specialist, you will play a crucial role in building a robust pipeline, managing and optimizing funnel conversion, enhancing the customer experience with our solutions, and driving engagement through effective marketing strategies.

• Content Creation: Develop and manage content for consumer-facing assets including social media posts, emails, direct mail, webinars, fliers, and more, ensuring consistency across platforms;
• Campaign Execution: Implement and execute marketing strategies, manage campaign calendars, and update email and mailer reporting dashboards;
• Paid Media Management: Plan, execute, and optimize paid media campaigns to drive user acquisition and engagement;
• Cross-Functional Collaboration: Work closely with internal teams such as Design, Tech, Business Leaders and external vendors to create effective marketing campaigns and strengthen internal and external relationships;
• Experimentation: Conduct A/B testing and other experiments to find the right messaging and optimize campaign performance;
• Reporting: Monitor and report on Key Performance Indicators (KPIs) for all marketing campaigns on a weekly basis.

• Bachelor's degree in Marketing or Business;
• 2-5 years of marketing & growth experience with a focus on customer acquisition & retention in a B2C/B2B2C environment;
• Nice to have: B2C start-up/scale-up experience;
• Proficient in Excel/Google Sheets, PPT/Google Slides, design tools, and paid media/performance marketing;
• Excellent written and verbal English skills, with the ability to work collaboratively with teams across different time zones.

• A stimulating, fast-paced environment with lots of room for creativity;
• A bright future at a promising high-tech startup company;
• Career development and growth, with a competitive salary;
• The opportunity to work with a talented team and to add real value to an innovative solution with the potential to change the future of healthcare;
• A flexible environment where you can control your hours (remotely) with unlimited vacation;
• Access to our health and well-being program (digital therapist sessions);
• Remote or Hybrid work policy.

Portugal - Sword Benefits & Perks:

• Health, dental and vision insurance

• Meal allowance

• Equity shares

• Remote work allowance

• Flexible working hours

• Work from home

• Unlimited vacation

• Snacks and beverages

• English class

• Unlimited access to our Learning Platform

Note: Please note that this position does not offer relocation assistance. Candidates must possess a valid EU visa and be based in Portugal.

Sword Health, which includes SWORD Health, Inc. and Sword Health Professionals (consisting of Sword Health Care Providers, P.A., SWORD Health Care Providers of NJ, P.C., SWORD Health Care Physical Therapy Providers of CA, P.C.*) complies with applicable Federal and State civil rights laws and does not discriminate on the basis of Age, Ancestry, Color, Citizenship, Gender, Gender expression, Gender identity, Gender information, Marital status, Medical condition, National origin, Physical or mental disability, Pregnancy, Race, Religion, Caste, Sexual orientation, and Veteran status.