Compliance Operations Analyst (Contract)

What We're Looking for

As a Compliance Operations Analyst, you will play a critical role in helping reduce risk for new users and ongoing screenings. The role will focus on daily transaction monitoring and reviewing identity verification details for individuals and businesses to ensure compliance with the Customer Identification Program (CIP), the Office of Foreign Assets Control (OFAC), and various global watchlists. Your tasks include checking customer documents and spotting potential risks and fraudulent activities.

What You’ll Do

• Review alerts our case management system generates for potential transaction fraud, unusual activity, and identity checks.
• Analyze customer accounts and transactional data to identify potential fraud activity.
• Keep detailed notes of manual reviews, adhering to regulatory requirements and internal policies.
• Provide input into ongoing process improvements.
• Ad-hoc investigations and project work as required.

What You’ll Bring

• Flexible schedule, including availability for evenings and weekends.
• Proactivity in executing processes, this role will involve troubleshooting system issues, gathering data, and identifying and communicating process gaps.
• Detail-oriented mindset, strong analytical and problem-solving skills.
• The ability to work independently, prioritize tasks, make decisions, and meet deadlines in a fast-paced environment.
• Familiarity with identity verification and fraud detection tools is a plus.
• Experience with fraud detection and BSA/AML, OFAC & CIP laws and regulations is a plus.

Diversity & Inclusion

Synctera is committed to having a workforce that is reflective of the diversity within the United States and Canada. As an equal opportunity employer, we encourage applications from candidates from underrepresented communities, Indigenous persons, persons with disabilities, persons of diverse sexual orientation and gender identity, and all those who can provide different perspectives and contribute to the diversification of Synctera.

The hourly range for this full-time position (USD: $25.00 - $30.00) is determined by role, level, and location. The range informed in this job posting reflects the minimum and maximum target for new hire salaries across all US and Canadian locations. Within the range, individual pay will be determined by work location, job-related skills, experience, relevant training, and other factors.

To all recruiters and recruitment agencies: Synctera does not accept unsolicited resumes. Please do not forward resumes to our jobs alias or to Synctera employees without an active vendor agreement in place. Synctera is not responsible for any fees related to unsolicited resumes.