Manager, Program - Coaching (K-5 ELA) (New York, NY)

Type of Vacancy: Salaried, full-time

Start date: January-February 2025

Location: New York, NY

Report to: Senior Manager, Program or Director, Program

Supervises: Dependent on project, Manager, Program may be a Project Leader with project team supervision and leadership development responsibilities

Compensation: The full salary range for this position is $80,000 - $121,007 annually. There are two types of experience being considered for this role: Experience that is directly relevant to the role and Total Working Experience, in all fields. This includes: internships and consulting work. In collaboration with the hiring manager, the People and Culture team calculates experience based on the candidate’s most current resume. When calculating the offer, consideration is given to candidates that possess additional qualifications (i.e., desired qualifications). Teaching Lab will generally cap salaries for new employees at 105% of the midpoint to allow for continued growth in the role over time.

Teaching Lab is an equal-opportunity employer committed to reflecting the diversity of the students we serve. We pursue equity as both a means and an end and enthusiastically welcome candidates of all backgrounds to apply for this role.

WHO WE ARE

Teaching Lab is a nonprofit organization with a mission to fundamentally shift the paradigm of teacher professional learning to achieve educational equity. We envision a world where teachers and students thrive together in communities that enable life-long learning and meaningful lives. In partnership with teachers, we transform professional learning from the ground up to dramatically improve student outcomes. We also work with school, district, and state leaders to create the instructional systems necessary to support these changes. To learn more about Teaching Lab, explore our website at www.teachinglab.org.

SUMMARY OF POSITION

The Manager, Program - Coaching collaborates with others within the Program team and across the organization to meet Teaching Lab’s programmatic goals, takes ownership of the organization’s systems and processes, and implements them with consistency and success. In particular, the Manager, Program - Coaching will provide in-person coaching to teachers and leaders in the New York City Department of Education.

• Primary responsibilities for the Manager, Program - Coaching include:

• Implement excellent programmatic services 
• Weekly, provide in-person coaching to teacher and/or leaders, engaging in the following: Engaging in phases of a coaching cycle of inquiry, including: Identifying needs and determining a focus; setting goals; implementation & support, which can include any of the following: conducting observations and providing feedback through instructional walkthroughs, providing in-person modeling, and/or co-teaching with teachers; analyzing & discussing data; Facilitating micro professional learning in PLCs; Collaborate/”coach the coach” with building and district level leaders; Debrief teacher leader coaching with school leaders
• Ongoing, engage in administrative and Teaching Lab programmatic responsibilities, including but not limited to: Creating a coaching plan for each coaching cycle; Completing one coaching log per coaching interaction; Collecting and reporting data to measure the impact and progress toward project goals, including but not limited to: conducting classroom and teacher coaching observations, collecting student work samples, administering educator surveys, supporting teacher leaders in administering student surveys; Attending internal planning and work meetings; Completing other tasks assigned by the Project Lead to be responsive to the needs of educators 
• Demonstrate strong organizational skills, time management, and workflow management while attending to the diverse needs of partners and keeping a radically responsive orientation
• Support the development of systems, tools, and processes to support effective and efficient implementation of services to scale Teaching Lab’s partnerships and impact over time
• Maintain positive and responsive relationships with clients and support with contract renewals to sustain impact on teacher and student learning; support on business development, as needed

• Design high-quality, research based, user-centered professional learning content, services, and tools/resources 
• Act as a content area expert aligned with organizational needs, i.e., has some area of content expertise (like subject-area expertise in ELA, math, science, or social studies curriculum and/or instructional expertise, or general expertise in coaching for continuous improvement or state/system level leadership development, etc.) that they bring to bear on aligned projects as well as support team members to build their content expertise
• Regularly design or adapt content and then facilitate professional learning with teacher leaders and school leaders, including but not limited to: Curriculum planning and implementation; Identifying research-based instructional strategies for teacher leaders to implement with their peers in professional learning community (PLC); Analyzing student outcomes data and utilizing data to inform instructional decisions; Supporting school leaders to implement an action plan and monitor progress
• Engage in Teaching Lab’s design process to develop content, including drafting, feedback cycles, pilot partnerships (as applicable), and finalization steps (e.g., adhere to Teaching Lab’s style and branding guidelines when developing new content)
• Apply best practices for virtual and in-person adult learning in the design of professional learning content

• Engage in cross-functional collaboration
• Collaborate with others on the Program team to continuously refine and develop high-quality professional learning content and implement professional learning
• Work with Teaching Lab team members to identify and engage new and existing school system partners on scopes of work that drive towards impact and outcomes for teachers and students
• Collaborate with the research and learning function to adapt and improve Teaching Lab’s high-quality Support Teaching Lab’s data collection and impact evaluation processes

• Engage in continuous learning
• Stay abreast of key research and guidance in the field, attend learning experiences to build skills and competencies in project management, client management, coaching, and adult facilitation
• Engage in personal and organized learning opportunities as a team member at an organization which champions racial equity and centers anti-racism

• Perform other duties as assigned by the Senior Manager, Program, Director, Program, Senior Director, Program and/or Executive Team.

• The Manager, Program - Coaching is accountable for achieving goals set in collaboration with their manager, aligned with FY24 goals, and especially, programmatic-specific Key Success Indicators (KSI) like: 

• Advance Educational Equity: Educators engage in high-impact, multi-disciplinary, curriculum-based, and culturally-responsive learning experiences.
• 10% improvement between beginning and end of year in educators equitable mindsets, and self-reported CRSE practices, disaggregated by teacher demographics, where available.

• Increase Teacher and Student Learning: All professional learning improves teacher content knowledge, practice and student learning.
• 10% improvement between beginning and end of year in teacher content knowledge, observed teacher practice, and student learning, disaggregated by teacher and student demographics, where available.

• Be Responsive to Educators: Teaching Lab professional learning responds to local needs, builds on assets, and supports educators to embrace an evidence-based and high-impact approach.
• Teacher NPS >50 
• Other educator NPS >50
• Client (buyer) NPS >50
• Each multi-year partnership demonstrates the following: At least 10 point growth over prior year FY23 NPS for teachers, other educators, and clients
• Renewal rate >90%
• 95% of contracted services or equivalent dollar amount are delivered 
• 80% of clients surveyed say, “Teaching Lab helped us advance our goals.”

• Project Lead: I will effectively lead my project teams to positive outcomes. Operate efficiently and equitably: Develop and refine internal operational structures and systems to allow all team members and contractors to do their best work every day
• 90% of employees on the projects that I lead agree that they “have the data or information I need to do my work right” 
• 90% of employees on the projects that I lead agree that the work processes and procedures are clear and sufficient 
• 80% of open positions (employee and contractor) on my projects are filled within 10 weeks from the time of posting
• Team members receive meaningful feedback for growth throughout the year: Project report cards and the PDS focus on direct feedback and growth.
• 80% of employees on the projects that I lead say they received meaningful feedback from Project Scorecards

• As applicable, within the role, model the radical commitments for our values.

• Education, Work Experience, and Knowledge
• Bachelor’s degree
• Five or more years combined experience working in PK-12 education, with minimum of two years experience teaching PK-12 students from traditionally underserved backgrounds with demonstrated evidence of impact
• At least two (2) years experience as an instructional coach to teacher leaders and/or school leaders with evidence of impact on student learning outcomes
• Experience facilitating impactful professional learning and coaching for educators in virtual and in-person settings
• Experience building and managing relationships with diverse stakeholders in an education context Experience empowering teacher leaders through trusting relationships and shifting mindsets/beliefs about students' potential
• Deep knowledge and experience with Common Core or College- and Career-Ready ELA or math standards
• For ELA, experience, teaching or coaching at least one of the following curricula: HMH Into Reading, Wit & Wisdom, EL Education, CKLA, EngageNY, Fundations, Heggerty, and UFLI

• Values, Skills, and Competencies
• Strong commitment to growth mindset for both adults and students, and a desire to work collaboratively to grow team skills and capabilities 
• Compelling communication and influence skills
• Strong interpersonal skills, able to build rapport quickly
• Strong organizational skills
• Reliable and consistently completes work in a timely manner with high quality

• Experience providing professional learning supports and services in and for consultative organizations
• Experience coaching school and/or district leaders

• Ability to travel to New York City DOE schools during normal school hours each week.
• Ability to work a flexible schedule to support operational needs.
• Ability to perform the essential project, duties and responsibilities with or without accommodation.
• All team members are expected to support program/project needs which could mean that you play multiple roles at Teaching Lab (i.e., project lead, support, subject matter expert, etc.). 
• Travel could be required for the role.  Travel is determined based on business needs and can vary depending on partnership/contract requirements.

• This position was made live on December 13, 2024 and will remain open until filled. All applications received between December 13, 2024 and December 27, 2024 will be reviewed by the hiring team. Any applications received after December 27, 2024 will be reviewed as needed.

• Teaching Lab seeks to fundamentally shift the paradigm of teacher professional learning by reaching more educators every year with the highest impact programming.

• Educators learn more than they would without us
• Students learn more than they would without us, in a way that cannot be predicted by race, gender, or family income
• Educators we serve say they love our approach, and they want to keep doing it to advance educational equity

• Collaboration & Responsive Service
• Resilient Solution-Finding
• Research & Learning With Humility
• Accountable Excellence
• Equity & Justice

Application Terms & Conditions:

I understand that any falsification or omission of information from this Employment Application can disqualify me from employment (includes rescinding an offer of employment or if hired, employment termination). 

I understand that this Employment Application is not an offer of employment.  If employed, employment is at will, and either party can terminate the employment relationship at any time. 

I understand that if I am offered a conditional offer of employment, it would be contingent upon successful pre-work checks, which include references and verifications/checks for a social security number, education, employment, criminal records search (national and county), global watch list, and sex offender status.  Depending on a specific partnership/contract requirement, the criminal background check process could include fingerprinting.  At Teaching Lab’s discretion and with an individual’s signed consent, other checks could be completed based on the nature of the position.  Moreover, I understand that Teaching Lab participates in a background monitoring service that provides updates for criminal records and sex offender status.   

I understand that if I am offered and accept an offer of employment, I will be required to complete an Employment Eligibility Verification Form (I-9), and provide supporting documents within three days of my hire date.  Non-compliance will result in termination of employment.  Teaching Lab participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S. If E-Verify cannot confirm that you are authorized to work, Teaching Lab is required to give you written instructions and an opportunity to contact the Department of Homeland Security (DHS) or Social Security Administration (SSA) so you can begin to resolve the issue before any action is taken against you, including terminating your employment.  Teaching Lab can only use E-Verify once you have accepted a job offer and completed the Form I-9.  EVerify and Right to Work posters.

I understand that if I am offered and accept an offer of employment, if I have a need for an accommodation related to a disabling (medical) condition that the request must be communicated to People & Culture for review and approval.  All requests will be considered as part of the Americans with Disabilities Interactive Process.  

I understand that if I am offered and accept an offer of employment, Teaching Lab has an expectation to be the primary employer for all employees.  Specifically, having another full-time employer in addition to full-time employment at Teaching Lab is not permitted, and no other employment or outside contracting relationship of any kind is permitted unless otherwise disclosed on the Outside Work Disclosure form and approved by the Chief Executive Officer (CEO).  Employees who are found in violation of this expectation will be subject to disciplinary action up to and including separation from employment.

I understand that if I am offered and accept an offer of employment, I must undergo a 90 day introductory period.  During this time, appropriateness for the role and performance are evaluated.  At the end of the 90 day introductory period, Teaching Lab and/or the employee can end the employment relationship at will.

Teaching Lab has a payroll direct deposit program.  I understand that if I am employed, I am not required to enroll in Teaching Lab’s payroll direct deposit program, and I would be paid via a paper check.

I understand that if I am employed, all work materials/resources that are provided by Teaching Lab are considered property of Teaching Lab, and are solely for the use of work for Teaching Lab.

I understand that if I am employed, I will be required to sign acknowledgment of receipt and abide by all policies and procedures, requirements, and expectations as outlined in the Employee Handbook.

In relation to the position that I am applying for, I voluntarily give Teaching Lab consent to make a thorough investigation of my background, and release from liability all parties in connection with the supply and use of such information. 

We retain personal data for one year from receipt to fulfill the purposes for which it was collected. The submission of my application serves as acknowledgment and agreement to the above terms and conditions.