Our Mission and Opportunity
Early education is one of the greatest determinants of childhood outcomes, is a must for working families, and has a lasting social and economic impact. Brightwheel’s vision is to enable high quality early education for every child — by giving teachers meaningfully more time with students each day, engaging parents in the development of their kids, and supporting the small businesses that make up the backbone of the $175 billion early education market. Brightwheel is the most loved technology brand in early education globally, trusted by thousands of educators and millions of families.
Our Team
We are a fully remote team with employees across every time zone in the US. Our team is passionate, talented, and customer-focused. Our exceptional investor group includes Addition, Bessemer Venture Partners, Chan Zuckerberg Initiative, GGV Capital, Lowercase Capital, Emerson Collective, and Mark Cuban.
We believe that everyone—from our employees to the students, teachers, and administrators we serve— should be given the opportunity to learn and thrive, whatever their background may be. We celebrate diversity in all forms because it allows our team and the communities we serve to reach their full potential and do their best work. From decision making, to how we operate, we ground ourselves in our Leadership Principles every day.
Who You Are
brightwheel is seeking a Training Manager to join the Internal Enablement team. This is a player-coach role, and your responsibilities will span from direct creation of curriculum and facilitation of training to coaching, developing and leading a growing team of trainers. As a seasoned training professional, you thrive on cultivating success within customer-facing teams. You possess a wealth of experience in training methodologies, honed through practice in high-growth tech environments. Your passion lies in setting ambitious goals for your team, guiding them towards excellence, and witnessing tangible improvements in performance metrics. You are adept at identifying training needs through a metrics-driven approach and excel in developing scalable training programs tailored to specific roles. Your managerial prowess is evident in your ability to nurture talent, foster growth, and instill a culture of continuous improvement within your team. You are committed to supporting the full post-sale customer experience, ensuring seamless onboarding, engagement, support and retention of our customers.
Brightwheel is committed to creating a diverse and inclusive work environment and is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity, gender expression, sexual orientation, national origin, genetics, disability, age, or veteran status.
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Brightwheel is the leading platform for early education that combines SaaS, Payments, and a consumer-like daily experience.
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