Alliance Manager (NYC or Redwood City)

Passionate about precision medicine and advancing the healthcare industry?

Technology has had limited impact in healthcare. With recent advancements in AI, that’s about to fundamentally change. Tempus is a healthcare company at the forefront of that change.

Tempus' proprietary platform connects an entire ecosystem of real-world evidence to deliver real-time, actionable insights to physicians. Our data empowers researchers to better characterize and understand disease, and to drive better outcomes through precise, individualized care.

We built Tempus to collect, structure, and organize data from disparate sources to power innovation and discovery. And now we are looking for an Alliance Manager to join our rapidly growing Data business. This role is key to ensuring success and delivering value across our key partnerships with pharmaceutical and biotechnology companies across data and other Tempus product and service lines as needed.

Alliance Manager - Data

The Alliance Manager is responsible for cultivating and growing Tempus partnerships with life science companies to support them in advancing their research and clinical programs using Tempus products. The ideal candidate has a bias for action to ensure our partnerships are successful, possesses strong strategic and problem-solving skills to navigate complex collaborations, and demonstrates a deep understanding of scientific and business needs to drive meaningful outcomes.

Responsibilities

• Serve as the primary point of contact for collaborations, ensuring satisfaction and value across a portfolio of products and projects to drive value for customers 
• Develop and maintain relationships with stakeholders in client organizations through regular engagement, including in-person meetings
• Plan and lead meetings with partner organizations, including steering committees, strategic business reviews, progress updates, etc.
• Develop a deep understanding of collaboration agreements and work with internal teams to ensure precise execution, tracking milestones, deliverables, and performance metrics
• Organize and oversee data provisioning operations for clients in collaboration with internal teams, proactively identifying risks and resolving issues
• Conduct regular health checks on accounts, monitoring the status of active projects and proposals to ensure alignment and progress
• Facilitate coordination between Tempus' subject matter experts, Business Development, and other internal teams as appropriate to align on strategic initiatives and ensure all stakeholders are engaged appropriately to ensure a collaboration’s success
• Serve as the champion for the strategic intent of the partnership, identifying and pursuing opportunities to expand the collaboration
• Act as the point of escalation internally and externally, resolving issues and conflicts, and providing strategic recommendations for solutions

• Identify opportunities and lead / support efforts to streamline operations and enhance internal and external partner and customer experiences
• Conduct in-depth research on partner organizations, including structure, strategy, pipeline, and decision-making processes to maximize partnership success
• Stay updated on relevant M&A activities, regulatory decisions, and product approvals or denials to anticipate partner needs
• Travel approximately 5-10% of working time

Qualifications

• 3-5+ years of years of experience in go-to-market, strategy, operations, or consulting 
• Preferably 1-2 years working with companies who serviced Life Sciences companies in Research & Development and/or Real Word Data
• Willingness to take initiative to get things done
• Thrives in a high growth, rapidly evolving business environment with expertise navigating within ambiguous situations, with high levels of autonomy
• Proactive mindset that can operationalize new solutions, and help move both internal and external stakeholders to quickly solve problems
• Proven ability to navigate multi-faceted client organizations with success, with a track record of delivering customer and business outcomes in a fast-growing environment
• Understanding of translational research, discovery, and clinical development at biotech and pharmaceutical companies
• Advanced understanding of biology and therapeutic interventions in Oncology
• Exceptional account management, articulation of issues and an ability to navigate a wide range of stakeholders to solve problems
• Bachelor degree in a Science or Business discipline; Advanced degree (MBA, MD, PhD, or Healthcare certification) preferred

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