Sr. Human Services Specialist - CAP Program

Pay Range: $24.67/hr. - $30.83/hr.

                      $51,308-64,135 Annual

Job Posting Closing on: Tuesday, February 18, 2025

Workdays & Hours: Monday – Friday 8am – 5pm; Some evening/weekend work required.

Benefits for this position include: 11 Paid Holidays, Medical, Dental, Vision, Paid Time Off, Pension Plan, Professional Development Opportunities, and much more.

The City of Fort Worth is one of the fastest growing large cities in the U.S. Our employees serve the needs of nearly 1,000,000 residents, promoting our values of exceptional customer experience, mutual respect, embracing our diversity, continuous improvement, ethical behavior, and accountability.

A Sr. Human Services Specialist job is available with the City of Fort Worth Neighborhood Services Department – CAPS.

The Neighborhood Services Department- CAPS, helps Fort Worth residents achieve well-being and independence through opportunities that protect, empower, respect choice, and preserve dignity. The primary purpose is to conduct outreach intake to determine applicant eligibility and to perform the implementation of human services programs.

Minimum Qualifications:

• Bachelor’s Degree from an accredited college in Psychology, Social Work, Sociology, Psychology or related field and
• Four (4) years of experience in social services program setting, Victims Assistance Program setting
• Valid Texas Driver’s License

Preferred Qualifications:

• Preference may be given to higher levels of education and certifications as related to vacancy
• Possession of a SSW, LMSW, LPC, and LCDC is not required, but is preferred.
• Bilingual English/Spanish
• Ability to work in a fast-paced environment, including in an outreach setting

The Sr. Human Services Specialist job responsibilities include:

• Ability to supervise a team of 3 or more
• Providing outreach social services including intakes and referrals; case management and follow-up
• Ability to learn various program guidelines and processes
• Communicating decisions, rules, regulations, policies, and procedures to clients or customers verbally and in writing
• Ability to routinely demonstrate compassion and an ability to empathize with clients/customers who may be upset or angry
• Prioritizing and processing high volume of information and data daily
• Demonstrate a desire to work with the public and supportive capacity

Working Conditions and Physical Demand

• The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Depending on assignment, positions in this class typically require touching, talking, hearing, seeing, grasping, standing, stooping, kneeling, crouching, reaching, walking, repetitive motions, climbing, balancing, pushing, pulling and lifting