Studio Support Staff (LA part-time)

The Class (www.theclass.com) is a global wellness brand. Our core product is cathartic workout experience that guides you to strengthen the body and notice the mind to restore balance. The company is rooted in four primary lines of business: digital, in-studio, events, and retail.

We're in search of highly motivated, personable, sales, service-oriented, detail-oriented individuals to contribute to all aspects of our student experience and growing community. Our front desk staff will work closely with the Studio Manager and Executive Team in an inspiring, fun work environment to ensure that clients are happy and the studio remains immaculate. We are are looking for part time hours, and compensation is $18.00 per hour, free digital subscription, and free Class in studio. 

RESPONSIBILITIES:

• Greet, check-in, and welcome clients for class
• Deliver excellent customer service and hospitality to clients
• Clean and prep studio, including mats, floors, and mirrors
• Clean, prep, and stock common areas, including bathrooms, locker area, front desk, and office
• Support instructors with class setup, breakdown, or client questions
• Support the digital component and troubleshoot live stream issues as they arise. 
• Be knowledgeable to answer questions regarding The Class method, schedule, retail offerings
• Assist Studio Manager and other staff member with daily studio tasks, checklists, and projects
• Report any questions or issues to Studio Manager in timely manner
• Help keep track of inventory and supplies
• Help maintain the aesthetic and atmosphere for The Class

REQUIREMENTS:

• Passionate about wellness and The Class
• Outgoing, friendly, nature with a great attitude
• Detail oriented, organized, reliable
• Able to multi-task in a fast-paced environment
• Able to take initiative for problem solving with confidence
• Able to handle retail operations
• Prior customer service or hospitality experience preferred
• Must have excellent communication skills
• Must work cohesively in team environment
• Must have strong computer skills
• Must have flexible availability (weekday early morning, weekday evening, weekends)

All your information will be kept confidential according to EEO guidelines.