About Us
As a leading group of companies, the ECA International Group stands as a global frontrunner in simplifying international mobility. Our collective vision is to make a positive impact by delivering exceptional products and services to our prestigious list of large enterprise clients.
Our global presence across the UK, EU, Hong Kong, Australia, and the US offers our team a world of opportunities, and our commitment to innovation ensures that you will be at the leading edge of your field.
We love to invest in our people’s success and development pathways, creating a diverse and inclusive community where your unique talents shine. Your work here has a global impact, and we prioritise work-life balance, offering flexibility to enable you to perform your best. Join us to experience a rewarding career where your potential is celebrated, and your journey to excellence begins.
About the Role
We are looking for a talented Customer Success Manager to join the ECA International Group. Your primary responsibility will be to proactively ensure that our customers achieve their objectives and gain the greatest value from our platform and services. This role requires a passionate and results-driven individual to be a customer advocate, problem solver and relationship builder. Strong relationships with our clients are key to our success as a company, meaning proactive account management with a focus on exceeding their expectations, retention, up-selling and cross-selling so maximise the value they receive from our offering. This particular role oversees the success of our US-based customers and therefore required the individual to be based in the US.
Key Responsibilities
The Ideal Candidate:
What’s in it for you
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