Care Coordinator

Are you compassionate and dedicated to helping others? Do you want a fulfilling career in Mental Health & Human Services? Apply today to become part of an incredible team committed to advocating for the health and well-being of individuals, families, and communities. The Mental Health Association of Columbia-Greene Counties Inc. is currently hiring for the full-time position of Care Coordinator. This role offers 40 hours per week, Monday through Friday, from 8:30 am to 4:30 pm. The starting pay is $22.00 per hour, with an increase to $24.00 per hour after one year of employment. The primary worksite is in Greene County NY. 

A $2,500 sign on bonus is offered and paid in two (2) installments: the first after 30 days of employment, and the second after six months of successful employment. 

Care Coordination offers services across both Columbia and Greene counties. Our Care Coordinators assist Medicaid-eligible individuals in coordinating both behavioral and/or physical health care, regardless of diagnosis. They work with those who qualify to ensure they access the best possible services for physical and mental health. These services are provided through our partnership with Hudson River Health Care, our Health Home provider. Care Coordinators collaborate with other providers to develop personalized wellness plans, focusing on rehabilitation, recovery, and linking individuals to essential clinical services for improved daily health management. 

Job duties include: 

• Coordinating with service providers and health plans to secure necessary care for members.
• The Care Coordinator role will involve 75% fieldwork, which includes, but is not limited  to, traveling to clients’ homes and within the community to conduct assessments and manage ongoing care. 
• Provide transportation to clients when necessary.
• Connect and refer clients to appropriate services that support their care plan and treatment goals, including medical/behavioral health care, patient education, and self-help recovery and self-management. 
• Conduct case reviews with interdisciplinary team to monitor/evaluate client status/needs. 
• Advocate for services and assist with scheduling of needed services. 
• Collaborate with treating clinicians to ensure services are delivered and that changes in medical treatment or conditions are addressed. 
• Monitor and support clients in making scheduled medical/behavioral/social service appointments. 
• Provide crisis intervention when needed. 
• Revise care plans and goals as necessary. 

**This position offers some flexibility to work remotely based on program needs and supervisor approval** 

• Must have a bachelor's degree in a social service or counseling discipline such as social work, psychology, nursing, rehabilitation, community mental health social work, psychology, or related field OR Registered Nurse with bachelor’s degree and at least 2 years’ experience in providing direct services in the mental health field or in linking clients to a broad range of services in the community. Exceptions to the bachelor's degree can be made at the discretion of the program supervisor depending on experience. 
• Experience in providing direct service in the mental health or social service field and linking clients to services in the community is necessary. 
• Candidates must have reliable transportation to travel to client locations and other necessary  work sites, in the event that an agency vehicle is unavailable. 
• Proficiency in, or ability to learn, online technology systems is critical. 
• Ability to work with a diverse population of urban, suburban and rural cultures and with community members from varying socioeconomic backgrounds. 
• Demonstrate a commitment to Diversity, Equity, and Inclusion through continuous development, modeling inclusive behaviors, and proactively managing bias. 
• Must be able to work regularly outside the office and in the field to engage with clients. 
• Excellent oral and written communication skills. 
• Familiarity with Greene County and knowledge of managed care is a plus. 

Candidates from historically underrepresented groups are encouraged to apply.

All offers are contingent on the candidate’s ability to obtain a Statewide Central Registry and Fingerprint clearance and must have a valid NYS Driver’s License and a clean MVR.

As an Equal Opportunity Employer, we do not discriminate in our employment practices due to an applicant's sex, race, color, religion, national origin, citizenship, age, creed, disability, veteran status, marital status, familial status, military status, domestic violence victim status, sexual orientation or gender identity/expression (including transgender status), predisposing genetic characteristics/genetic information or carrier status, ancestry, ethnic group identification, ethnic background, traits historically associated with race, reproductive health decision making, or any other category protected by applicable federal, state, or local law. At the Mental Health Association, we believe a diverse and inclusive workforce makes the best workforce.  

A $2,500 sign on bonus is offered and paid in two (2) installments: the first after 30 days of employment, and the second after six months of successful employment. 

Benefits include Medical, Dental, Life and AD&D plan. Profit Sharing Account (employer contribution) plus Voluntary Vision, Life, AFLAC, Telemedicine (Concierge Medical), Voluntary 401K plans, EAP, generous sick, vacation, personal time, paid holidays, mileage reimbursement at the federal rate per mile driven for business use, tuition reimbursement and much more. Plus, you get to be part of a dynamic, diverse, and supportive behavioral health organization whose mission is to "Provide education and advocacy, and to enhance the wellbeing of individuals, families and communities."