Front and Back Office Medical Assistant - job 1 of 2

As a Front and Back Office Medical Assistant at The Primary Care Center, your responsibilities will be diverse and rewarding. You will handle administrative tasks such as checking patients in and out, scheduling appointments, receiving and managing telephone calls, and verifying insurance benefits. On the clinical side, your duties will include obtaining patient vitals, assisting during medical exams and procedures, and performing diagnostic tests. This job is perfect for individuals who enjoy engaging with patients and working collaboratively with healthcare providers.

To qualify for the Front and Back Office Medical Assistant role at The Primary Care Center, candidates should possess a Registered or Certified Medical Assistant designation. Additionally, a minimum of two years of relevant outpatient experience in settings such as Internal Medicine, Family Medicine, or Urgent Care is necessary. An Associate degree is strongly preferred, which will enhance your candidacy for this rewarding position.

You can expect a supportive, team-oriented working environment as a Front and Back Office Medical Assistant at The Primary Care Center. Our organization values continuity of care and foster strong physician-patient relationships, creating a positive atmosphere for both staff and patients. You'll work alongside a dedicated team where your contributions are valued, and there are continuous opportunities for personal and professional growth.

Working as a Front and Back Office Medical Assistant at The Primary Care Center comes with excellent benefits. These include health and dental insurance, generous paid time off (PTO), and a matching 401K plan. Moreover, we offer flexible scheduling options that cater to your personal needs and the opportunity for career advancement, making this position an ideal choice for those looking for both stability and growth in their healthcare career.

If you’re interested in applying for the Front and Back Office Medical Assistant position at The Primary Care Center, you can easily submit your application online. You also have the option to fax your resume to (877) 933-7632. We look forward to reviewing your application and potentially welcoming you to our dynamic team!

In your response, highlight your relevant experience, mentioning specific administrative and clinical tasks you’ve performed. Include the types of healthcare settings where you have worked and any specialized knowledge that sets you apart.

To effectively answer this question, share a specific instance where you managed a difficult patient calmly and professionally. Emphasize your communication skills and ability to de-escalate tension while ensuring the patient's needs are met.

Detail your approach to maintaining accurate patient records, such as double-checking information and ensuring that all data is entered into the system promptly. Mention tools or software you have used to keep records organized.

Discuss how you prioritize based on urgency and the needs of the office. Provide examples of when you had to juggle multiple tasks and how you managed workflow efficiently.

Share your hands-on experience with specific diagnostic tests you have performed, including any certifications that may apply. Explain your understanding of how diagnostic testing contributes to patient care.

Describe your knowledge of HIPAA regulations and any practices you follow to ensure patient confidentiality. It's helpful to mention specific procedures, such as secure communication and storage of patient information.

Provide a detailed account of a specific procedure you assisted with, outlining your role and responsibilities, and how your support helped facilitate the process for both providers and patients.

Emphasize your commitment to patient care, mentioning how you greet patients, answer questions, and create a welcoming environment. Share any feedback you have received that highlights your impact on patient satisfaction.

Focus on the values and mission of The Primary Care Center and how they align with your personal goals as a medical assistant. Discuss your enthusiasm for contributing to a well-respected healthcare organization.

Share your aspirations within the healthcare field, whether they include gaining further certifications, advancing into supervisory roles, or specializing in a particular area of healthcare. Show your commitment to ongoing learning and improvement.