Seasonal Retail Associate (Fruitlands Museum)

Who We Are: 

Founded in 1891 by a group of visionary volunteers, The Trustees of Reservations (The Trustees) is Massachusetts’ premier conservation and preservation organization. The Trustees’ preserves, for public use and enjoyment, properties of exceptional scenic, historic, and ecological value in Massachusetts. Our properties are open to all, and we thrive by involving as many people as possible in all that we do. We aim to protect special places for future generations to enjoy in perpetuity, and have helped protect more than 50,000 acres, including 27,000+ acres on more than 120 reservations that are open to the public. As a non-profit conservation organization, we are funded and supported entirely by our visitors, supporters, volunteers, and our 100,000 Member households. We encourage you to learn more about The Trustees on our website, www.thetrustees.org. 

Posting Information: 

Hourly Rate: $16.50 - $18.50/hour 

Hours per week: 15-25 hours per week 

Job Classification: Limited Term, non-exempt 

Job Type: Onsite 

Duration: May - December 

Location: Fruitlands Museum, Harvard, MA 

What You’ll Do: 

Your Impact: 

Do you want to work at the picturesque Fruitlands Museum in Harvard, MA, welcoming visitors at the Museum Store? As a Seasonal Retail Associate, you will contribute to the Trustees’ mission to connect the community with our special places and the unique history of Fruitlands. 

The Role: 

As a Seasonal Retail Associate, you will greet and assist visitors at the Fruitlands Museum Store, creating a welcoming environment. You will process sales and sell tickets for museum entry. 

Specifically, you’ll: 

• Greet visitors and assist them with museum orientation and purchases. 

• Oversee ticket sales for individual visitors, groups, and members. 

• Safeguard daily receipts and strictly account for funds. 

• Provide Trustees membership promotion and sales. 

• Answer phone calls and check messages. 

• Field visitor questions and share visitor suggestions with the appropriate departments 

• Keep informed of special events and group program schedules 

• Be flexible and able to think on your feet to provide the best service possible to all guests 

• Maintain a neat, clean, and inviting reception area 

• Operate the cash register, process sales, and count and balance the drawer 

• Partner with other departments throughout the day to ensure smooth operations for guests 
• Become familiar with the Fruitlands Museum history, exhibits, and website 

• Learn the Trustees core values and mission 
• Complete other duties assigned to support the museum store daily operations 

This is a part-time, limited term, nonexempt position working 15-25 hours per week reporting directly to the Fruitlands Museum Store and Guest Services Manager. 

What You’ll Need: 

Skills and Experience: 

• Experience in retail or another customer facing position preferred 

• Highschool diploma or equivalent education preferred 

• Ability to operate a cash register  

• Strong verbal and written communication skills 

• Strong organizational skills 

Eligibility Criteria: 

• Current authorization to work in the United States – a candidate must have such authorization by his or her first day of employment. 

• A satisfactory criminal background (CORI) check. 

Don’t quite have all the skills and experience listed above? We still want to hear from you! Research shows that historically marginalized groups are less likely to apply if they do not meet every single requirement. We are committed to building a diverse team and encourage you to apply even if you are missing some of the skills and experience above.  

Questions? Contact our People team at people@thetrustees.org 

Your Benefits:

• Sick time: MA Sick Time 

• Reciprocity: Employees have access to free and discounted admission and membership to more than 50 nearby museums and cultural institutions.  

• Discounts: Enjoy free entry to all Trustees properties, discount event tickets, and discounted merchandise at our stores and on stays at our inns.  

Equal Opportunity and Diversity: 

The Trustees is a proud equal opportunity employer and does not discriminate against any protected status including, but not limited to, age, race, ethnicity, sex, gender, sexual preferences, nation of origin, religion, or disability status and strongly encourages applications from people of color, persons with varying abilities, women, and LGBTQ+ applicants. We aspire to reflect and effectively serve the residents and communities of Massachusetts, who are at the core of our mission.    

The Trustees’ commitment to advancing the organization’s vision for this work may be found here: Diversity, Belonging, Inclusion and Equity. 

 It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.  

We are committed to creating an inclusive and accessible work environment. To request reasonable accommodation during the application or interview process, please contact us at people@thetrustees.org.