Remote U-Visa Case Assistant

The United Firm APC is looking for a Remote U-Visa Case Assistant to join our growing Humanitarian department. You will report directly to the U-Visa Attorney. The ideal candidate will possess excellent customer service and case management skills. We're looking for someone with knowledge of the U-Visa process. This Case Assistant will participate in all aspects of our cases, including assisting in the management of client relationships, case review, analysis, preparation and filing of U-Visas.

Responsibilities

• Analyze police reports and prepare U-Visa certification requests for filing with the appropriate law enforcement agency.
• Compile case documents and prepare U-Visa applications for filing with USCIS.
• Communicate with clients and law enforcement agencies regarding procedures and case status.
• Oversee status of cases through utilization of case management and billing systems.
• Make regular updates to our case management system including client information, case tracking information, and client communications.
• Maintain electronic copy files and documents to support all immigration activity on behalf of clients.
• Ensure that clients are kept informed on the progress of their cases.
• Complete daily assignments and communicate case status during weekly meetings.

Qualifications

• At least 1 year of U-Visa experience. 
• Knowledge of Family-Based Petitions, Humanitarian, Citizenship, and other USCIS applications is preferred, but not required.
• Bilingual (English/Spanish) 
• Experience with Case Management Softwares, such as Clio and Airtable, preferred.