Front Desk Manager

Front Desk Manager
Location: Fairfax, VA 22031
Schedule: Monday to Friday, 9:00 AM – 4:00 PM (No weekends)
Work Hours: 40 hours per week
Salary Range: $26.00 – $28.00 per hour

We are seeking an experienced and dedicated Front Desk Manager to oversee the daily front office operations at a women’s health medical practice in Fairfax, VA. The ideal candidate will have strong administrative and patient-facing experience, with demonstrated efficiency in using Epic EMR, a background in GYN or office environments, and the ability to manage patient flow, insurance verification, and scheduling with a high degree of professionalism.

Primary Responsibilities:

• Manage the front desk and serve as the first point of contact for all patients and visitors.
• Utilize Epic EMR efficiently for scheduling, check-in/check-out, and patient record management.
• Support a smooth patient experience through timely registration, appointment coordination, and follow-up.
• Verify insurance eligibility, collect co-pays, and process billing-related information.
• Ensure front office policies and procedures are followed to maintain compliance and patient confidentiality.
• Communicate effectively with physicians, nurses, and back-office staff to coordinate patient care.
• Oversee and mentor front desk personnel (if applicable) to maintain a productive and professional environment.
• Support additional administrative duties as needed, including answering phones, handling correspondence, and maintaining patient files.

Qualifications:

• Minimum 3 years of experience in a front desk or medical office administrative role.
• Proven efficiency using Epic EMR in a clinical setting.
• Prior experience in a GYN or women’s health practice is preferred.
• Certified Medical Assistant
• Strong interpersonal and communication skills with a patient-centered approach.
• Ability to manage multiple tasks in a fast-paced medical office environment.

Eligibility:

• Must be legally authorized to work in the United States without the need for employer sponsorship, now or at any time in the future.

Compensation:

Salary for this position is determined by various factors, including but not limited to, location, the candidate’s particular combination of knowledge, skills, competencies, and experience, as well as contract-specific affordability and organizational requirements.

Proposed Salary Range: $26.00 - $28.00 per hour

This position offers access to the practice’s health insurance plan.