Quality Assurance Engineer

At Tradify, we believe quality is paramount in our software products, and we are searching for a dedicated Quality Assurance Engineer to join our passionate team. As a QA Engineer, you will be responsible for ensuring that our mobile and web applications meet the highest standards before they reach the hands of our users.

Your role will involve designing and implementing test plans, writing test cases, executing functional and regression testing, and identifying any issues that arise. You will work closely with our development team to provide feedback, enhance our software development process, and ensure that all releases are seamless and of top quality.

In this role, you will also help establish and maintain testing strategies and procedures, contributing to the continuous improvement of our quality assurance methodologies. We are looking for someone who is detail-oriented, enjoys problem-solving, and is passionate about delivering exceptional software experiences for our users.

The QA Engineer will be responsible for automated testing and manual testing, tracking changes and quality issues across both the Tradify WEB and Mobile Applications They will work closely with the QA Manager, CTO, Product Team and Engineers to build a collaborative feedback loop for engineering activity.

• Test sites and applications for functional, cross-browser, performance and usability defects.
• Communicate and document user experience interactions and use cases in test plans. 
• Review requirements, specifications and technical design documents to provide timely and meaningful feedback
• Liaise with internal teams (e.g. developers and product managers) to identify/analyse/define both business & system requirements
• Estimate, prioritize, plan and coordinate testing activities
• Software Release co-ordination and deployments
• Create detailed, comprehensive and well-structured test plans and test cases
• Design, develop and execute automation scripts using Specflow, Selenium, Webdriver and any appropriate tools.
• Provide time estimates to assist in project scheduling to account for QA in project executions.
• Identify, record, document thoroughly and track bugs
• Perform thorough regression testing when bugs are resolved
• Develop and apply testing processes for new and existing products to meet business needs
• Communicate throughout project execution with developers and other QA using video conferencing, instant messaging, and other collaboration tools. 
• Monitor debugging process results
• Track quality assurance metrics, like defect densities and open defect counts
• Stay up-to-date with new testing tools and test strategies
• Take complete ownership of QA processes and tooling.
• Provide second-tier analysis to assist the support team in reproducing and diagnosing production issues.

• Some familiarity with HTML, Ajax, and JavaScript. Must have experience manually testing, HTML, JavaScript-based websites, and native Android and iOS mobile apps.
• Proven technology experience, in the development or QA of web-based systems and sites.
• Experience with tracking and task management tools, such as FogBugz, Jira, Bugzilla, and Trac and test case tools such as Hiptest, Testrail or Zephyr.
• Strong understanding of web technology and components, including HTTP, and web services
• Strong communication and collaboration skills with both creative and technical partners
• Proven work experience in software development with C#.
• Proven work experience in software quality assurance.
• Strong knowledge of software QA methodologies, tools and processes.
• Hands-on experience with both white box and black box testing.
• Solid knowledge of SQL and scripting.
• Experience working in an Agile/Scrum development process.
• Experience working with Appium or other mobile UI automation frameworks is a plus.
• Experience with performance and/or security testing is a plus.
• BS/MS degree in Computer Science, Engineering or a related subject.
• Experience in test automation tools like Specflow, Selenium, Charles, Fiddler, Postman and Web Driver.
• Experience in CI/CD tools and processes.
• Experience in analysing user stories and defining acceptance criteria.

For the right candidate, we offer a great benefits package,

• Hybrid Working 3 office/2 home
• Down Tools Days (5 days a year to follow your passion)
• A Dog-Friendly office
• Legendary Monthly Team Lunches
• A values-based culture

If you want to join a high-growth SaaS business transforming an industry, get in touch.