Receptionist/Vault Assistant

Trailer Park Group is a full-service agency specializing in content creation and entertainment marketing. By combining a storytelling expertise with large-scale production resources, Trailer Park is uniquely positioned to make, market and distribute content for its diverse client portfolio of major brands and top entertainment studios. With content creation at the center, we support our clients with strategy, creative and the latest in digital services.

Trailer Park Group is looking for a hardworking, enthusiastic, and dedicated Receptionist/Vault Assistant to work in our Hollywood Office.

This Receptionist/Vault Assistant will be the first point of contact representing our agency, greeting all that walk through our doors. This role is perfect for someone with a warm spirit, a welcoming demeanor, and a knack for making everyone feel at home. If you love connecting with people and have a flair for brightening days, you're the person we're looking for.

Multitasking, troubleshooting, and organizational skills, along with dedication to the position and its responsibilities, are essential.

WHAT YOU WILL DO

• Welcome our employees, clients, vendors, and guests with your friendly demeanor, setting a positive tone for their entire experience with our agency.
• Effortlessly manage guest arrivals, ensuring everyone feels expected, welcomed, and informed.
• Handle incoming calls with a cheerful voice, directing inquiries easily and professionally.
• Oversee visitor check-ins and check-outs while upholding security protocols and fostering a hospitable environment.
• Open, prep, and close our office space, maintaining an inviting and organized front office that everyone is proud of.
• Be the go-to for receiving, sorting, and distributing all mail and deliveries, ensuring everyone gets their important items promptly.
• Scheduling of FedEx and local courier services for timely deliveries.
• Keep our staff contact lists, manuals, and databases up to date, proving that no detail is too small for your keen eye.
• Occasionally, you'll get to order meals for leadership and special clients, adding that extra touch of care and attention.
• Arrange meal orders for onsite teams as needed.
• Assist in planning and setting up memorable staff functions and events, adding to our agency's joy and team spirit.
• Track and manage assets moving in and out of the building via Filemaker software.
• Facilitate data transfers to local internal servers.
• Assist with miscellaneous Post-Production admin tasks assisting the onsite teams as needed.

WHAT YOU WILL NEED

• 1 year experience in an office/front desk environment.
• A tech-savvy person comfortable with Microsoft Outlook, Teams, Word, and Excel
• Strong ability to work independently, possessing good communication skills, the ability to prioritize and multitask, and a strong attention to detail.
• Quick learner who can adapt to new workflows and software efficiently. 
• Ability to troubleshoot and problem solve but also know when to ask for help.
• Work well independently and have teamwork mentality 
• Ability to maintain confidentiality 
• Someone with a genuine interest in entertainment marketing and a desire to grow within the industry. 
• Bachelor’s degree in related field preferred.

WORKING AT TRAILER PARK GROUP:

We believe that great work is only possible with great people. We want to find people who believe in our mission, vision, and values and feel inspired to grow while they’re here. 

OUR PEOPLE AND CULTURE:

We strive to create an inclusive culture that empowers our people to be who they are, contribute their unique perspectives, and make a difference individually and collectively. It enables us to leverage different ideas and bring creativity and innovation to everything we do. We want Trailer Park Group to be one of the most rewarding places you will ever work. 

WHAT WE OFFER:

A robust benefits package, flexible time off, a 401(k) with company match, FSA & HSA options, and a wide range of exciting perks to support your lifestyle and well-being

PROFESSIONAL DEVELOPMENT:

We believe there’s always room to learn from entry-level employees to senior leaders. We offer opportunities to build new skills, develop as managers and leaders, and connect and grow through mentorship. From on-the-job learning experiences to formal development programs, our staff have various opportunities to grow throughout their career.

At Trailer Park Group, we want to improve the state of our world. We are responsible for driving equality and inclusion in our communities and workplaces. We are committed to hiring and retaining a diverse workforce. We view everyone as an individual and understand that inclusion is more than just diversity – it’s about belonging. We celebrate that everyone is unique, which makes us so good at what we do. We pride ourselves on being a company that embraces difference and represents our global clients.

We can't wait to learn more about you.  Apply today!

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