National Account Manager

At TreviPay, we help clients grow by streamlining B2B payments through a combination of innovative technology, service expertise, and working capital to improve their customer’s experience and free up funding for growth. We facilitate $6 billion in transactions per year in 18 currencies for customers in more than 27 countries. We specialize in payment and credit management for B2B companies across the globe, setting the stage for the future of omni-channel B2B payments by extending terms, handling invoicing and managing collections. We take care of our clients by taking care of their customers

Every day, TreviPay employees are challenged and empowered in a supportive, collaborative, entrepreneurial environment.

The role of the National Account Manager is to develop, maintain and grow existing client relationships; lead strategic planning efforts; and to meet or exceed sales objectives for each TreviPay program under his/her care. National Account Managers are expected to serve as the strategic lead for their programs. A successful NAM will become deeply familiar with each of his/her clients and the industry in which each operates. In addition to serving as the liaison to the client, the successful NAM will establish relationships internally with other departments in the organization.

Essential Duties and Responsibilities:

Relationship Management

·        Master and maintain a vast knowledge of clients’ competitive landscapes

·        Monitor and communicate internally (and externally, as appropriate) news and/or trends related to client(s)

·        Serve as an escalation path for client issues

·        Attend meetings with client(s) as appropriate (face to face at least twice each year)

· Manage a client “relationship tree,” ensuring that relationships are maintained with at least three contacts on the client side at all times, and that no fewer than three TreviPay representatives have relationships within client organization(s)

Sales and Growth

·        Achieve or exceed sales and revenue goals each fiscal year

·        Work with client(s) to develop strategic growth plans targeting opportunities for increased program revenue for the client and TreviPay

·        Lead day-to-day management and optimization of program growth plans

·        Attend and/or lead conference calls with client sales teams at least monthly to discuss prospects

·        Develop presentations as needed (for end user training, conferences, internal updates, etc.)

Lead proposal development, contract negotiation, business issue preparation and implementation efforts for new territory expansions

Contract Management

·        Act as keeper of program contract(s)

o   Facilitate renewals/re-negotiations

o   Draft and manage contract amendments

o   Monitor contract compliance

General

·        Represent TreviPay professionally and appropriately in all situations

·       Up to 25% travel (trips typically do not exceed 1-2 nights)

Desired Strengths:

·        Excellent relationship builder

·        Proactive, strategic thinker

·        Excellent written and oral communication skills

·        Highly organized and responsive

·        Ability to prioritize tasks and problem-solve on the fly

·        Self-motivated AND able to motivate others

·        Competitive spirit

Qualifications:

·        Four year degree strongly preferred

·        Two to five years prior client/account management experience

Why you will love working at TreviPay

·       Competitive salary

·       Annual Leave and Long-Term Disability coverage

·       Pension plan with Nationale nederlanden

·       Casual environment and dress

·       Employee referral program

·       Professional, Innovative and highly collaborative team

·       Remote work

At TreviPay we believe:

·       in saying yes to unique and challenging requirements

·       empowered team members are creative team members

·       our products make the customer’s day just a little bit better

·       work/life balance makes us all more effective