Senior Sales Manager

TrustYou is on a mission to help make guests happy! Listening to client feedback is a key driver for making customers happy while refining products and service The heart of TrustYou consists of a customer Experience Platform (CXP), a Customer Data Platform (CDP), and our AI agents. The robust solutions facilitate seamless customer interaction and provides data-driven insights.

TrustYou's Customer Experience Platform is an innovative solution that collects actionable insights and helps to make strategic business decisions. Customer Data Platform focuses on data-driven insights to understand customers and market to them most effectively. Our AI agents help our customers to get more (bookings, revenue, satisfaction) and spend less (time, money, effort). Powered by the latest AI, our agents have the power to make guests happy.

TrustYou is committed to enabling companies to build trust, make informed decisions, and emerge victorious in their industries. Learn more about TrustYou at www.trustyou.com 

We trust you make an impact!

At TrustYou, we foster a remote and diverse work environment where the power of teamwork drives our collective success. With a beginner mindset, our international team is inspired to explore innovative concepts, embracing the test & learn culture to make a meaningful impact. Join us in our mission to help make guests happy!

Senior Sales Manager (all genders), International markets

Location of the role: Germany or Spain (Remote)

As Senior Sales Manager, you will be responsible for driving growth and developing new business opportunities by selling our outstanding solutions in relevant markets.

• Active sales of TrustYou’s Customer Experience Platform, Customer Data Platform, and all other solutions to major hotel chains within the allocated territory via phone, webinars, and in-person meetings.
• Building and maintaining strong, long-lasting customer relationships with Enterprise Clients.
• Conducting detailed market research to identify sales opportunities.
• Developing activities and strategies on how to engage with key chains and stakeholders of the industry, to support TrustYou’s visibility in the market also for our new innovative solutions such as Customer Data Platform and AI agents.
• Building and maintaining a healthy pipeline in our CRM (Salesforce) making sure to achieve your quarterly goals and to provide a solid understanding for forecasting purposes.
• Negotiating contracts and closing agreements to maximize profits while ensuring clients’ needs are met.
• Reporting key results and business forecasts to senior management, providing insights that help in strategic decision making.
• Collaborating with the marketing team to develop materials and campaigns that support sales initiatives.
• Visiting Trade Shows and participating in industry events.
• Encouraging innovation in business practices and technologies.

• Bachelor’s Degree in Hospitality
• Minimum of 05 years of experience in the SaaS industry within Hospitality/Tourism industry
• Strong sales mindset with affinity to software
• Excellent written and verbal communication skills
• Fluency in English + French or Spanish language skills in spoken and written -any other language is welcome
• The personal qualities of a winner (as part of the team) – self-belief, energetic, persistence, confident decision maker

• Have strong understanding of enterprise service solutions, including CRS, CRM, CDP or RMS systems.
• Have proven experience in selling Customer Data Platforms or CRM.
• Is adaptable and able to manage change in a dynamic environment.
• Is client-focused with a strong commitment to delivering value .

• Working in a global, divers, and collaborative team
• Flexible working hours allowing you the freedom to shape your work-life
• Remote-friendly environment
• On-going career development, training, and coaching
• Six days for learning & development
• Celebrate in style at our team events (in-person and virtually)
• Social benefits and perks based on location

Why TrustYou?

Our values shape our working environment. For more information about Life at TrustYou check out our Career Site or our LinkedIn Life Section.

P.S. TrustYou is an equal-opportunity workplace. We celebrate diversity and are committed to creating an inclusive environment for all employees regardless of gender, background, religion, orientation, age, or ability.

If you are excited about this opportunity, join us! We look forward to your application and getting to know you