Associate Director Program Management

At Turner & Townsend we’re passionate about making the difference. That means delivering better outcomes for our clients, helping our people to realize their potential, and doing our part to create a prosperous society. 

Every day we help our major global clients deliver ambitious and highly technical projects, in over 110 offices worldwide. As part of our 2025 Vision we are putting Sustainability and Net Zero at the heart of our business. 

https://www.turnerandtownsend.com/en/about-us/our-purpose-and-values/ 

Our team is dynamic, innovative and client-focused, supported by an inclusive and fun company culture. Our clients value our proactive approach, depth of expertise, integrity and the quality we deliver. As a result, our people get to enjoy working on some of the most exciting projects in the world. 

• Work in corporate real estate sector programs worth up to +/- $5billlion, including vertical campuses construction for office, retail and residential properties and in large scale and multi-site construction logistics of district developments and responsible for district coordination and run a comprehensive program management office (PMO). 
• Draft and execute the Stakeholder Management Plan per PMI and standards, by building a robust business case for the project while managing multiple internal and external stakeholders across all construction/design and engineering disciplines.  
• Work on programs along with project, cost and commercial management. Control and oversee major capital programs, putting in place all of the strategies and controls to manage risks and challenges, set realistic performance baselines, and establish the capabilities needed to deliver successful outcomes.
• Support the day-to-day operational management duties of the PM by building the right capabilities and execution plan to drive clear program outcomes as part of the leadership team, support the achievement of our strategic goals.
• Support the commissions leads on the programs to ensure that best practices are followed, including managing client relations and commercial contractual arrangements
• Support the development of program processes and systems at every stage of the lifecycle, using industry leading approaches to support decision making, secure investment and achieve full readiness for execution for efficient data collection, management, and benchmarking of client specific KPI’s.
• Lead the set-up of the project by successfully managing all phases of project management, starting with Project Initiation (drafting the project charter), Project Planning phases followed by the delivery/ execution and monitoring phase of the project and finally the close out in accordance with the requirements set out by PMI and company, specific to our client needs. 
• Support business development activities by identifying clients’ needs and proactively discussing ways our team can contribute to meet these needs for new and existing clients including preparation of proposal and bid writing.
• Manage multiple internal and external stakeholders by drafting and maintaining the Stakeholder Management Plan and a full program management office (PMO)
• Review owner processes through regular lessons learned workshops; reporting on budget and schedule updates; review contract documents and ensure contract modifications to determine the scope of work and any scope changes needed throughout the life cycle of the project.
• Understand Owner’s Operations; best practices; Safety Programs (Health, Safety, and Emergency Response).
• Prepare Construction Management Plan to monitor and inspect work under construction, draft and execute on Project Coordination processes, ensuring that there is coordination and streamline decision making across internal and external stakeholders.
• Prepare, complete and present comprehensive Monthly Reports / Dashboards to the client by collaborating with the cost, project and control management teams to provide an update on budget, schedule, risks or issues. 
• Manage program controls, field operations, and sub consultants through managing conflicts and put in place a communication plan.
• Use data and project management software (including Google Sheets, Google Drive, Excel, P6, FMS, Smartsheet ) and systems for data cleansing, management, analytics, and quality assurance

RELATED OCCUPATION:  Consultant, Program Management or any other job title performing the following job duties:

• Working closely with leadership in various project/property/program management capacities to ensure the successful delivery of projects and overall program goals.
• Establishing streamlined processes and procedures to optimize reporting, facilitating decision-making, and expediting issue resolution.
• Coordinating closely with project teams to identify opportunities for optimization, managing delivery efficiently, and ensuring alignment across various aspects of the project
• Collaborating with stakeholders to define and implement new project scopes
• Taking on various scopes of work during optimization of the project and building a strong business case for the project.
• Participating in developing internal & external communications plan
• Coordinating with tenants, external contractors and vendors as required for successful property management
• Delivering comprehensive and timely status updates on various projects, products, and property management activities, encompassing key metrics like safety, scope, risk, schedule, budget, and tenant performance.

JOB TIME: Full Time

SALARY RANGE: $175,000 to $200,000/year

EDUCATION AND EXPERIENCE: Requires a Bachelor’s degree in Real Estate, Quantity Surveying or Related Field and 6 years of experience in job offered or 6 years of experience in the Related Occupation

Our inspired people share our vision and mission. We provide a great place to work, where each person has the opportunity and voice to affect change.

We want our people to succeed both in work and life. To support this we promote a healthy, productive and flexible working environment that respects work-life balance. 

Turner & Townsend is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees and actively encourage applications from all sectors of the community.

Please find out more about us at www.turnerandtownsend.com

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