General Manager / Client Partner

Unify Consulting is a collective of genuine, curious, and seasoned consultants who unlock potential and deliver with purpose and authenticity. We unify daring leaders to better the world. We’re co-creators, community-builders, and truth-tellers who strive to multiply our positive impact.

We are looking for an ambitious, relationship-focused General Manager to join our Chicago Team. In this role, you will play a key role in Unify Consulting’s growth and success. As an accountable revenue growth leader, you will assume end-to-end ownership of account expansion through extensive C-level client relationship management, while developing profitable pipelines that consistently deliver. In this critical position, you must demonstrate the acumen to deliver best-in-class account management. You will partner with Unity's Business Development, Practice Leadership, Talent Acquisition, People Operations, and various teams to influence bespoke client strategies and solutions.

If you’re passionate about sparking meaningful conversations with clients to reveal unconventional insights and accelerate their progress, it’s time to join our firm. Unlike our more established locations (Seattle, Bay Area, Dallas), our General Manager in Chicago will have the opportunity to build and run the local account portfolio from the ground up!

• Establish, execute, and advance account expansion strategy through an understanding of client strategies and objectives, the industry and environment to proactively identify growth opportunities for the market.
• Oversee day-to day operations to drive profitable growth. Align with account directors, service line leaders, and engagement leaders to develop necessary tools, processes, and technologies to bring Unify’s best to client projects.
• Collaborate with multiple service lines, solution teams, talent acquisition teams, and business development to create strategic growth plans and execute against them.
• Demonstrated ability to create a scope of work with sound work plans, pricing estimates, and a detailed risk assessment for clients.
• Review the account’s performance metrics with the delivery, practice, operations, and finance teams on a regular basis and then relay them to relevant Unify leaders.
• Understand clients’ financial and legal requirements, business objectives, commercial policies, products and services, key decision makers, purchasing strategy, and competitive activities.
• Generate and maintain thought leadership for your account (e.g., collecting success stories for publication, soliciting client testimonials about measurable impact, etc.).
• Leverage existing relationships and proven business development skills to establish new clients and uncover opportunities within your account.
• Participate in networking events to build a strong professional network in the community.
• Manage all P&L for the account, which includes making financial decisions.
• Hire, motivate, and inspire team performance, engagement, and retention that creates a world-class consulting experience.
• Exemplify Unify’s brand, values, diversity-equity-inclusion-belonging, and Unifier-first commitments internally and externally.

• A minimum of 15 years of experience in a client-facing roles, or account leadership roles, in IT professional services, a management consulting firm, or equivalent experience.
• A minimum of 3-5 years of relevant experience managing P&L.
• Proven track record in business development efforts, especially with Fortune 500 firms that includes selling multi-million-dollar design solution deals.
• A strong relationship-oriented approach, with demonstrated capabilities in building and sustaining CxO relationships.
• Demonstrated ability to build and lead diverse high-performing teams with a focus on mentoring, coaching, and developing people.
• Strong problem-solving, analytical skills, attention to detail, and the ability to prioritize.
• Excellent inclusive and empathetic communication skills with an ability to connect with, and influence, diverse audiences.
• Proficiency with MS Word, Excel, PowerPoint, and SharePoint.
• Authorization to work in the United States without sponsorship.