Inside Sales Representative - job 1 of 2

Overview:  

UES is a privately held, rapidly growing engineering and consulting firm with nearly six decades of experience in geotechnical engineering, construction materials testing, building code compliance, threshold inspections and environmental consulting. With more than 3,800 professionals across 80+ branches in high growth markets in the U.S., UES consults on projects of all sizes for public and private clients in industries ranging from transportation and healthcare to commercial, residential, and education.

Experienced and proven, UES is considered a pioneer of the industry and stands at the forefront of emerging technology and best practices. Our work includes public and private clients, as well as public-private partnerships, and consists of projects ranging from transportation and infrastructure to aviation and aerospace. Our engineers, geologists, certified inspectors, scientists, and drillers offer an unwavering commitment to excellence, approaching each project with the knowledge that precision, professionalism, and creative solutions are what drive success and cultivate enduring client relationships.

As UES continues to grow, it’s critical that we have a defined set of values that guide us like a north star. These values need to demonstrate who we are as a company and what we believe. STRIVE stands for Safety, Teamwork, Responsiveness, Integrity, Value, and Excellence.

Summary

The Insides Sales Representative is part of the sales organization within Universal Engineering Sciences. The role is responsible for establishing and maintaining a professional relationship with existing and prospective customers. Additionally, the Inside Sales Representative is responsible for growing the business with each customer until Universal Engineering Sciences becomes their primary supplier of services handled.

Qualifications

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential job functions.

• Generate leads through cold calling, internet searches, lead subscription services, networking, and emailing potential clients
• Follow up with outbound calls and emails
• Qualify prospects to determine their needs
• Manage the sales pipeline within our tracking system
• Meet/exceed monthly quotas
• Provide follow-up of proposals and leads
• Collaborate with team members to optimize sales strategies
• Assist in preparing and processing proposals, bids, and contracts
• Manage and update customer and project databases (e.g., CRM systems)
• Track and coordinate the progress of sales leads, opportunities, and follow-ups
• Prepare sales reports, presentations, and marketing materials for client meetings
• Respond to customer inquiries via phone, email, or in person, providing timely and accurate information
• Schedule and coordinate meetings, calls, and presentations between clients and sales representatives
• Maintain strong client relationships, ensuring their needs are met throughout the sales process
• Collaborate with marketing, engineering, and project management teams to align on sales strategies
• Work with finance and legal teams to ensure proper documentation of contracts and agreements
• Manage calendars, appointments, and travel arrangements for the sales team
• Organize and maintain electronic and physical files related to sales activities
• Assist in coordinating trade shows, conferences, and other sales events
• Handle administrative duties, including data entry, filing, and correspondence
• Identify new business opportunities and market segments
• Attend trade shows, conferences, and periodic sales training as needed
• Provide customer service support as required
• Perform other duties as assigned

• Other duties may be assigned

• Valid Florida Driver’s License with an acceptable driving record (in accordance with our Driver’s License and Motor Vehicle Record Check Criteria)
• Ability to pass a background check screening in accordance with Florida’s Jessica Lunsford Act (or equivalent state classification)
• High school diploma or equivalent required
• 1-3 years of inside sales experience
• Proven track record of meeting or exceeding sales targets
• Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint) and CRM systems.
• Strong phone contact handling skills and active listening skills
• Customer orientation and ability to adapt/respond to different types of characters
• Excellent communication and presentation skills
• Ability to multi-task, prioritize and manage time effectively
• Strong organizational and multitasking abilities with the ability to prioritize tasks effectively
• Excellent written and verbal communication skills
• Ability to work independently and as part of a team
• Basic understanding of sales processes, contracts, and proposals
• Willingness to travel occasionally for trade shows, conferences, or client meetings

• Associate or bachelor’s degree in business administration, marketing, or a related field
• Previous experience in an administrative or sales support role, ideally within the AEC industry

• Required to drive, stand, walk, use hands to type, handle, or feel; reach with hands and arms; climb or balance, talk, and hear
• Standing or sitting for extended periods of time may be required
• Lifting and/or moving up to ten pounds is expected
• The noise level is usually moderate

Who We Are:  

UES provides essential engineering services for some of the most prominent and significant projects in the nation. Our team members, from our drillers to administrative staff, contribute directly to projects that transform communities. With some of the greatest talent in Geotechnical Engineering, Construction Materials Testing and Inspection, Code Compliance, Environmental, Occupational Health & Safety, and Building Envelope, we are committed to delivering groundbreaking solutions for our clients. At the core of our success is our team members who make it all possible. We know that the projects we deliver are only as good as our people, which is why we offer enriching opportunities for career growth at every level.

Growing in Excellence

As the #1 fastest growing AEC firm on The Zweig Group's Hot Firm list in 2021, UES is poised to lead our industry into the future. As we evolve from a one-man operation to a company spanning 75 branches and 3,500 employees, we’re looking for enthusiastic talent to launch their careers and grow along with us.

Why Work at UES?

We value the individual contributions of our employees, and we show this through providing great benefits. Please ask your recruiter what benefits plans apply to you.

Check out our website: https://teamues.com/

Follow us on social media: LinkedIn | Facebook | Instagram | Twitter | YouTube

#GroundedInExcellence

EEO/AA/Disability/Veteran Universal Engineering Sciences is a Drug-Free Workplace. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the job.