OFFICE COORDINATOR II COMMUNITY PSYCHIATRY

Renowned as the academic flagship of the University of Maryland Medical System, our Magnet®-designated facility is a nationally recognized, academic medical center with opportunities across the continuum of care.  Come join UMMC and discover the atmosphere where talents and ideas come together to enhance patient care and advance the science of nursing.  Located in downtown Baltimore near the Inner Harbor and Camden Yards, you won’t find a more vibrant place to work! 

We are seeking an experienced Office Coordinator II to join our Community Psychiatry team in Baltimore. In this role, you will be responsible for managing daily administrative operations, coordinating patient scheduling, and ensuring smooth office functionality while maintaining the highest standards of patient care and confidentiality.

• Manage and coordinate daily office operations for the Community Psychiatry department
• Schedule and coordinate patient appointments, maintaining an efficient calendar system
• Process and maintain accurate patient records and medical documentation
• Serve as the primary point of contact for patients, healthcare providers, and staff
• Coordinate communication between medical staff, patients, and other healthcare facilities
• Handle sensitive patient information while ensuring HIPAA compliance
• Manage office supplies and maintain inventory
• Process incoming referrals and coordinate patient intake procedures
• Assist with insurance verification and basic billing inquiries
• Generate and maintain various administrative reports
• Support medical staff with administrative tasks as needed

• High school diploma required; Associate's degree in Healthcare Administration or related field preferred
• 2-3 years of experience in medical office coordination, preferably in a psychiatric or healthcare setting
• Proficiency in Microsoft Office Suite and electronic health records (EHR) systems
• Strong knowledge of medical office procedures and healthcare compliance regulations
• Demonstrated experience with scheduling software and medical office management systems
• Excellent organizational and multi-tasking abilities
• Strong verbal and written communication skills
• Knowledge of HIPAA regulations and patient confidentiality requirements
• Familiarity with medical terminology
• Proven ability to handle sensitive information with discretion
• Detail-oriented with strong problem-solving skills
• Experience in managing administrative documentation and record-keeping

All your information will be kept confidential according to EEO guidelines.

 Compensation

• Pay Range: $17.68-$24.76
• Other Compensation (if applicable):
• Review the 2024-2025 UMMS Benefits Guide.