Product Manager, Onboarding

Varo is an entirely new kind of bank. All digital, mission-driven, FDIC insured and designed for the way our customers live their lives. A bank for all of us.

Varo is a next-generation bank built on technology and innovation, empowering consumers to take control of their financial lives. We serve millions of Americans exclusively through our mobile and web apps, striving to make digital banking easy, convenient, and personalized. The Product Team at Varo is an ambitious, data driven, and customer-obsessed group shaping the future of banking for the digital age. We believe that financial institutions should provide exceptional products, services, and education to everyone, not just the wealthy. 

Varo is seeking an eager and driven Product Manager to join our team. This role will focus on growing and optimizing the acquisition, onboarding, and activation funnel. This position will be responsible for developing high-level product strategy, understanding our top-level business metrics, and translating them into concrete problems to be solved via technology, working cross-functionally with engineering, data analytics, and design to bring these solutions to life, and collaborating across organizations with marketing, operations, risk, and other teams to deploy them successfully and drive impact.

Success in this role requires understanding the intersection of our business objectives and the needs of our customers, developing solutions that optimize both. This role will receive strong mentorship from product leaders and other PMs in the organization and the opportunity to work with and learn from seasoned banking and technology leaders across the company.

• Act as product domain expert at all levels of customer interactions and represent the voice of customers to internal teams
• Create and execute product roadmaps that achieve business goals and align with overall strategy
• Understand the technical and business needs of existing and target customers
• Define use cases, business processes, functional architecture, and detailed product requirements documents that clearly articulate desired product functionality
• Exhibit good judgment in balancing considerations for size of opportunity, scope of development and support costs, risks, and end-user experience
• Provide guidance to Engineering, Design, and Data teams to deliver great products to our customers
• Partner with Operations and Marketing teams to successfully roll out new products and enhancements, ensuring a great end-to-end customer experience
• Exhibit good judgment in balancing considerations for size of opportunity, scope of development and support costs, risks, and end-user experience

• 3+ years of experience in Product Management, preferring to work in a fast-paced, agile environment, with a proven record of delivering high quality software in different business environments
• Ability to grow a product from a concept, to plan and drive execution of go-to-market strategies
• Excellent communication skills, with ability to present complex ideas in a clear, concise fashion to technical and non-technical audiences
• Ability to thrive in a dynamic, entrepreneurial environment with focus on hands-on execution
• Strong and collaborative work ethic, working effectively as part of a larger project team
• Ability to make sound business judgments and strong decision-making skills; ability to identify, prioritize, and articulate highest impact initiatives
• Meticulous organizational skills, analytic capabilities, and attention to detail to facilitate a close relationship with software development team
• Ability to work independently, self-motivated
• Bachelor's degree (BA/BS) or equivalent practical experience
• Banking or fintech experience strongly preferred

#MidSenior

We recognize not everyone will have all of these requirements. If you meet most of the criteria above and you’re excited about the opportunity and willing to learn, we’d love to hear from you!

About Varo

Varo launched in 2017 with the vision to bring the best of fintech into the regulated banking system. We’re a new kind of bank – all-digital, mission-driven, FDIC-insured, and designed around the modern American consumer. 

As the first consumer fintech to be granted a national bank charter in 2020, we make financial inclusion and opportunity for all a reality by empowering everyone with the products, insights, and support they need to get ahead. Through our core product offerings and suite of customer-first features, we aim to address a broad range of consumer needs while profitably serving underserved communities that have been historically excluded from the traditional financial system.

We are growing quickly in our hub locations of San Francisco, Salt Lake City, and Charlotte along with colleagues located across the country. We have been recognized among Fast Company’s Most Innovative Companies, Forbes’ Fintech 50, and earned the No. 7 spot on Inc. 5000’s list of fastest-growing companies across the country.

Varo. A bank for all of us.

Our Core Values

- Customers First

- Take Ownership

- Respect

- Stay Curious

- Make it Better

Learn more about Varo by following us:

Facebook - https://www.facebook.com/varomoney

Instagram - www.instagram.com/varobank

LinkedIn - https://www.linkedin.com/company/varobank

Varo is an equal opportunity employer. Varo embraces diversity and we are committed to building teams that represent a variety of backgrounds, perspectives, and skills. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.

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