Audience Operations Associate

Veeva Systems is a mission-driven organization and pioneer in industry cloud, helping life sciences companies bring therapies to patients faster. As one of the fastest-growing SaaS companies in history, we surpassed $2B in revenue in our last fiscal year with extensive growth potential ahead.

At the heart of Veeva are our values: Do the Right Thing, Customer Success, Employee Success, and Speed. We're not just any public company – we made history in 2021 by becoming a public benefit corporation (PBC), legally bound to balancing the interests of customers, employees, society, and investors.

Join us in transforming the life sciences industry, committed to making a positive impact on its customers, employees, and communities.

The Role

Veeva Crossix is dedicated to advancing healthcare marketing with analytics, innovative planning, targeting, measurement, and optimization solutions. Positioned at the center of big data, innovative technology, and multichannel media, Veeva Crossix provides most life sciences companies with insights to help make strategic business decisions and drive improved patient outcomes.

We are looking for a high performer to join our growing Audience Segments team in New York. You will work on our operations team responsible for the intake and distribution of audience segments to our customers. This is a critical role to customer success.

• Process and distribute Crossix Audience segments via LiveRamp, Throtle, and other onboarders to programmatic and media destinations
• Maintain trackers and coordinate with account teams on operational items
• Manage internal team communication on a timely, consistent basis
• Troubleshoot delivery issues with partners
• Manage inbound audience segment requests, and direct customer support for a set of customers
• Escalate issues, delays and challenges, pairing each with suggested solutions

• Baseline knowledge of digital marketing with 1+ years working in digital advertising
• Strong project management skills
• Tireless attention to detail
• Ability to manage time and prioritize to commit to on-time delivery every time
• Desire to work in a fast-paced work environment
• Solid Excel skills. Experience using Google Office Suite
• Facility for learning new platforms and technologies. Ability to learn independently using open resources, help docs, etc.

• Experience using LiveRamp, and other advertising operational tools

• Medical, dental, vision, and basic life insurance
• Flexible PTO and company paid holidays
• Retirement programs
• 1% charitable giving program

• Base pay: $65,000 - $95,000
• The salary range listed here has been provided to comply with local regulations and represents a potential base salary range for this role. Please note that actual salaries may vary within the range above or below, depending on experience and location. We look at compensation for each individual and base our offer on your unique qualifications, experience, and expected contributions. This position may also be eligible for other types of compensation in addition to base salary, such as variable bonus and/or stock bonus.

Veeva’s headquarters is located in the San Francisco Bay Area with offices in more than 15 countries around the world.

Veeva is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity or expression, religion, national origin or ancestry, age, disability, marital status, pregnancy, protected veteran status, protected genetic information, political affiliation, or any other characteristics protected by local laws, regulations, or ordinances. If you need assistance or accommodation due to a disability or special need when applying for a role or in our recruitment process, please contact us at talent_accommodations@veeva.com.