MultiChannel Strategy Senior Manager / Director

Veeva Systems is a mission-driven organization and pioneer in industry cloud, helping life sciences companies bring therapies to patients faster. As one of the fastest-growing SaaS companies in history, we surpassed $2B in revenue in our last fiscal year with extensive growth potential ahead.

At the heart of Veeva are our values: Do the Right Thing, Customer Success, Employee Success, and Speed. We're not just any public company – we made history in 2021 by becoming a public benefit corporation (PBC), legally bound to balancing the interests of customers, employees, society, and investors.

As a Work Anywhere company, we support your flexibility to work from home or in the office, so you can thrive in your ideal environment.

Join us in transforming the life sciences industry, committed to making a positive impact on its customers, employees, and communities.

The Role

In the Japanese pharmaceutical industry, changes such as physician workstyle reforms and MR optimization are reshaping how pharmaceutical companies provide information to healthcare professionals, driving the need for greater efficiency. To deliver the right information at the right time, through the right channels, a comprehensive supply chain is essential - one that includes data management and efficient content delivery. Veeva provides solutions to address these challenges.

The Multichannel Strategy Senior Manager / Director builds strong relationships with stakeholders, collaborates with sales and product experts to refine multichannel engagement with physicians, and ensures Veeva products deliver exceptional value to the Japanese pharmaceutical industry.

• Develop and implement the strategy for MultiChannel products and PromoMats, customized to meet the unique needs of the Japanese market, while driving broad adoption and usage across both large and small customers in Japan.
• Use market insights to ensure the success of our customers with our products.
• Win customers seeking efficient multichannel solutions and content management systems, including the optimization of the MLR review process.
• Collaborate closely with all internal teams - Product, Services, Solution Consulting, and Business Consulting—both locally and globally to evolve our offerings and maximize the value they deliver to customers.
• Identify opportunities for expansion and work with marketing and sales teams to define strategies to capture these customers.
• Own the growth plans and pricing strategies for our products in Japan.

• 5+ years experience working in Asia (including Japan) either directly in or as a solution provider/consultant to the life sciences industry
• Understanding of business processes and technology around Content Strategy / Marketing in the Life Sciences industry
• CEO mentality to drive outcomes internally and externally. Stays focused on results and drives execution among the team. Able to work with autonomy and adapt to change.
• Ability to critically think and develop a strategy and execution plan across all areas of business (Product, Marketing, Customer Success, Consulting, etc...)
• Native Japanese, excellent spoken and written English
• Has a purposeful vision of helping the pharma industry deploy innovative digital solutions to solve critical issues

• Has served an overseas assignment
• Worked with a software or systems integration company, either as an employee or part of a project
• Has worked with Veeva software
• Has worked on global teams on projects related to business or IT transformation

Veeva’s headquarters is located in the San Francisco Bay Area with offices in more than 15 countries around the world.

Veeva is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity or expression, religion, national origin or ancestry, age, disability, marital status, pregnancy, protected veteran status, protected genetic information, political affiliation, or any other characteristics protected by local laws, regulations, or ordinances.