Executive Assistant

Imagine standing at the top of the Empire State Building, taking in the breathtaking view. From the online booking to the seamless entry, every part of your ticketing experience was designed and supported by Ventrata. An industry-leading SaaS platform that helps attractions, tours, and activities to create memorable experiences.

Backed by a passionate team, headquartered in London and with offices in Brno, Lisbon, and remote teams worldwide, we’re expanding rapidly across multiple markets and verticals. Our mission is to help businesses of all sizes scale and grow while preserving their unique identity and spirit.

Be a part of something extraordinary, where your ideas and contributions truly matter. Let’s shape the future of travel together.

Ventrata is seeking for an Executive Assistant who’s ready to be the right hand to our CEO and executive team. If you're someone who loves organizing the chaos, managing busy schedules, and keeping everything running smoothly, we want to hear from you! You’ll be the go-to person who makes things happen behind the scenes, helping the team stay on track and focused on what matters most. If you’re someone who’s proactive, detail-oriented, and loves being a key part of a fast-moving company, this could be the perfect fit for you!

Wondering how your days will unfold? Here's what you’ll be handling..

• Calendar Management: Coordinate and manage schedules for the CEO, including meetings, travel arrangements, and appointments.
• Personal Assistance: Assist with select personal assignments, including coordinating personal appointments, handling confidential personal matters, and ensuring seamless management of the CEO’s professional and personal priorities.
• Communication: Act as a liaison between the executive team and internal/external stakeholders, handling correspondence, emails, and phone calls professionally and efficiently.
• Meeting Preparation: Prepare agendas, presentations, and materials for meetings; record and distribute meeting minutes as necessary.
• Travel Coordination: Arrange domestic and international travel plans, including flights, accommodations, itineraries, and logistics for the executive team.
• Administrative Support: Handle expense reports, document management, and filing systems; ensure accuracy and timeliness in all administrative tasks.
• Event Planning Support: Assist with the planning and execution of company events, team offsites, and other executive-led initiatives.
• Project Assistance: Support special projects and initiatives as directed by the executive team, ensuring timely completion and alignment with goals.
• Confidentiality: Handle sensitive information with utmost discretion and professionalism.
• Office Management: Take care of our office in Lisbon, ensuring it is well-maintained, organized, and equipped to support daily operations and a positive work environment. Make sure our occasional visitors feel welcome and comfortable. You don’t have to visit the office every day, but ideally, you would drop by at least twice a week.

• Proficiency in English (C1 level) and Portuguese (C1 level or native) is required, with excellent verbal and written communication skills in both languages. Proficiency in additional languages is a plus.
• Previous experience as an Executive Assistant, Administrative Assistant, or in a similar role supporting senior executives is preferred but not mandatory. Experience in a SaaS company is a plus.
• Proficiency in Microsoft Office and G-Suite, along with familiarity with project management tools (e.g., Asana, Trello), is a plus.
• Strong ability to multitask, prioritize, and manage time effectively in a fast-paced environment.
• Excellent verbal and written communication skills, with the ability to interact effectively at all levels of the organization.
• A proactive approach to problem-solving, with strong decision-making capabilities.
• Demonstrated ability to adapt to changing priorities and handle unexpected challenges with poise.
• A high level of accuracy and thoroughness in all aspects of work.
• Ability to represent the executive team and the company in a professional and courteous manner.
• Previous experience in the travel industry is a big plus.

• We are fairly informal about working hours. We want to make sure you like your job and wanna go an extra mile for us.

• Unlimited paid holiday days.
• Start-up working environment.
• WFH or work remotely.
• Team buildings and company remote office. Sounds boring? The whole team met in Spain, South Africa, Italy, Portugal, and France. We also enjoy a spontaneous beer after work or any sports activity.
• Office in Brno and Lisbon. We have two office locations: the core team is located in Brno and we have one newly opened office in Lisbon. How does working for a month from Lisbon sound? :)
• Young and passionate team.
• Refreshments and delicious coffee in the office area.
• Hardware/ remote setup package.
• Competitive salary and regular salary revaluation.
• Bonuses based on company performance.

Did we catch your eye or maybe also your heart and do you want to become part of the Ventrata family? Send us your CV and join us!

About Ventrata

Ventrata is an enterprise ticketing platform designed for high-volume attractions, museums, observatory towers, sightseeing tours, and activity operators. Our all-in-one solution powers online, in-person, and third-party sales, and provides robust functionality for resource management, hardware integrations, and 24/7 live support.

Leading brands across diverse verticals trust Ventrata's solutions, and our focus on building long-term connections is key to mutual success. Since 2016, we have worked with many City Sightseeing operations and have teamed up with notable companies like Big Bus Tours and Historic Tours of America. Our recent partnerships, including those with English Heritage, Paradoxon, the Empire State Building, Thames Clippers, and many others established over the past two years, show strong potential to evolve into enduring, long-term relationships. These examples represent just a few of our many collaborations driving the innovation behind the 21 million tickets we sold in 2023 — a 60% increase from the previous year.

What truly sets us apart is our independence — we've been profitable since 2018, with no reliance on venture capital. This financial stability allows us to innovate and grow on our own terms.

We value collaboration and freedom ensuring that every team member has the space to take ownership, be heard, and drive real impact.