Clinical Operations Data Analyst

ABOUT US

At Vida, we help people get better — and we’re helping the healthcare system get better, too.

Vida is a virtual health clinic that provides expert, personalized, on-demand health coaching and programs from a network of experienced health care providers — like Prescribers, Registered Dietitians, Therapists and Health Coaches — through an easy-to-use app. We focus on managing chronic cardiometabolic conditions — like diabetes, obesity and hypertension — as well as achieving lifestyle health goals like eating more healthfully, getting more exercise, losing weight and reducing stress.

By combining advanced technology with the top-notch healthcare providers, Vida is breaking down the barriers that have historically kept people from getting the best care. We are trusted by Fortune 1000 companies, major national payers and large providers to enable their employees to live their healthiest lives.

**Vida is authorized to do business in many, but not all, states. If you are not located in or able to work from a state where Vida is registered, you will not be eligible for employment. Please speak with your recruiter to learn more about where Vida is registered.

As part of the Clinical Operations Team, you’ll leverage datasets from throughout the provider and patient lifecycle to develop frameworks, tools and insights that drive cost effective outcomes for members, providers and the business. Key initiatives will help define what matters most in delivering population health outcomes and managing and efficient and effective provider network.

Vida Health is a collaborative, cross-functional operation that partners technology, business and clinical teams. You’ll work closely with a diverse clinical team (Medical Providers, therapists, Care Coordinators, Dietitians, Health Coaches), Product Managers, Executives and Clinical Researchers to ensure our clinical operations are as effective and efficient as possible. Our data strategy is polychronic by design, meaning we leverage diverse data sets and population data insights to help members with multiple interrelated chronic conditions throughout their lifetime.

Our tech stack is powered by Google Cloud Platform and you’ll work with SQL, Python, Looker and other technologies to create actionable dashboards and deliver meaningful analyses. This an opportunity to make an impact at the intersection of technology and healthcare. Our mission is to deliver innovative polychronic care that helps individuals achieve their health goals.

• Partner with clinical, technical and business teams to support the end-to-end management of a 300+ clinician network.
• Design and build the framework and tools to model network capacity and surface gaps across a complex network (50 states, 5 clinician types, 2 languages).
• Partner with finance to model current and upcoming patient demand and resulting staffing needs.
• Define metrics, analyze trends, develop insights and create compelling visualizations to drive provider quality and efficiency.
• Develop and maintain centralized data models that standardize data workflows to empower decision-making and data products across Vida Medical.
• Proactively develop interactive dashboards, documentation, playbooks and training to help clinical teams effectively leverage data.
• Leverage BI Tools to drive strategic initiatives that focus on global priorities.
• Collaborate closely with other Analysts, Data Scientists, Engineers, PMs and Clinical Researchers on product builds, analytical tools, data quality, metric definitions and analytical rigor.
• Participate in discussions with both internal and external executive stakeholders to manage performance and drive business growth.
• Lead cross-functional, data-driven initiatives that impact both the business and technology roadmap.
• Develop analytical frameworks and systems that improve efficiency, quality and repeatability of data analysis work-streams.
• Manage and develop relationships with internal and external customers to deliver analytics and data products.

• BS/Masters degree in a quantitative field with 5 years+ experience in a data analytics or data science role.
• Experience supporting a clinical organization preferred, including: demand forecasting, provider scorecards and quality/efficiency metrics, network adequacy assessment.
• Advanced proficiency with SQL and solid proficiency with Python/R. Expected to write good quality, maintainable code and create engineering practices within the team that support both exploratory analyses and scalable code based on project needs.
• Strong critical thinking and ability to connect the dots throughout Vida operations that enhances the company’s value proposition.
• Compelling storytelling through visualizations and data, getting your point across to influence internal and external senior audiences.
• Ability to communicate and coordinate across multiple functions with technical and non-technical stakeholders.
• Customer-focused project management mindset that strives for delivering high quality results. Knowing what questions to ask and how to interpret ambiguous direction.
• Willingness to learn new platforms and tools, as well as propose and help teams adopt new tools.
• Interest in relevant innovation in academic and industry trends and improving data quality and analytic rigor.
• Good prioritization instincts and ability to manage simultaneous projects.
• Active listener, driven to build a world-class data organization in a rapidly scaling, high-growth company.
• Management and/or team lead experience preferred.
• Healthcare experience preferred.

Vida is proud to be an Equal Employment Opportunity and Affirmative Action employer.

Diversity is more than a commitment at Vida—it is the foundation of what we do. All qualified applicants will receive consideration for employment without regard to race, color, ancestry, religion, gender, gender identity or expression, sexual orientation, marital status, national origin, genetics, disability, age, or Veteran status. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law.

We seek to recruit, develop and retain the most talented people from a diverse candidate pool. We don’t just accept differences — we celebrate them, we support them, and we thrive on them for the benefit of our employees, our platform and those we serve. Vida is committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures.

We do not accept unsolicited assistance from any headhunters or recruitment firms for any of our job openings. All resumes or profiles submitted by search firms to any employee at Vida in any form without a valid, signed search agreement in place for the specific position will be deemed the sole property of Vida. No fee will be paid in the event the candidate is hired by Vida as a result of the unsolicited referral.

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