Associate Business Analyst

Visa is a world leader in payments and technology, with over 259 billion payments transactions flowing safely between consumers, merchants, financial institutions, and government entities in more than 200 countries and territories each year. Our mission is to connect the world through the most innovative, convenient, reliable, and secure payments network, enabling individuals, businesses, and economies to thrive while driven by a common purpose – to uplift everyone, everywhere by being the best way to pay and be paid.

Make an impact with a purpose-driven industry leader. Join us today and experience Life at Visa.

• This position does not meet the requirements for employment Visa and is not eligible for sponsorship.
• Local candidates, only, will be considered.

The Payment Products Development (PPD) division is the heart of Visa’s Technology Organization. PPD builds and manages VisaNet, the payment network that enables global commerce across all payment channels and payment types supported by Visa.

We are looking for a talented and enthusiastic Associate Business Analyst who is passionate about data to join a global team accountable for product delivery process transformation and operations, data analytics, reporting, and audit and compliance, business and workforce planning for the PPD division. The ideal candidate will be self-motivated, highly organized, and capable of nurturing positive internal and external relationships. The ability to assess information and situations and anticipate the needs of the management team is essential. A high level of professionalism and the ability to maintain confidentiality is important in this role. Previous data analytics and data presentation experience is critical.

We seek a person who can perform detailed analysis, grasp the true significance of data and articulate its narrative to the internal customers and management. In this role, you will take part in the continued migration from Waterfall processes and tools to Hybrid and Agile models. You will collaborate with project management, finance, functional leaders, business sponsors, program managers, and engineering colleagues to define division-wide processes to ensure consistent metrics and reports and help ensure compliance with these processes. You will create data analytics solutions related to product delivery and performance and will be able to interpret the data to create meaningful narratives for executive consumption. You will collaborate with colleagues at different levels, craft executive communications, and convey information effectively. You will be part of a high-performing team with an inclusive and respectful team culture.

The Associate Business Analyst will be primarily responsible for supporting Payment Products Development portfolio reporting, including various management reports/dashboards with standard cadence and all required data analysis.

Essential Functions

• Deliver data analytics to support executive decision-making, review content / insights from stakeholders to ensure content quality for executive-level reporting. Integrate reporting with day-to-day governance practice to drive compliance.
• Deliver KPIs, dashboards, and reporting to provide visibility to key stakeholders on projects and programs. This will include working with key stakeholders to define key performance measures and driving analytics.
• Perform data mining and transformation of raw data from various source systems to present meaningful insights for management decisions.
• Collaborate on existing processes and contribute to efficiency improvement. Responsibilities include collecting data, pursuing stakeholder input, and ensuring transparent communication to facilitate a clear understanding of project metrics among diverse team members.

• Engage with project management, architecture, and engineering teams to understand and derive BI requirements, establish consistent metrics and reports
• Build and enhance positive working relationships with internal stakeholders and customers.
• Maintain compliance with project management, security, and financial controls.
• Standardize data, metrics, and processes across various methodologies and tools, such as Waterfall, Agile, Kanban, Jira, Jira Align, and Clarity.
• Provide reports to management, project managers, and finance for budget and resource management.
• Contribute to continuous improvement and tools evolution to enhance decision-making quality.

This is a hybrid position. Expectation of days in office will be confirmed by your Hiring Manager.

Basic Qualifications
• Bachelors degree, OR 3+ years of relevant work experience

Preferred Qualifications
• 2 or more years of work experience
• 2-3 years of relevant professional experience and a Bachelor’s degree, or 5+ years of relevant work experience
• Effective verbal and written communication skills
• Demonstrated experience with creating reports and dashboards
• Proficiency in data analytics and interpretation
• Familiarity with audit and compliance best practices
• Understanding of project management practices
• Self-motivated and highly organized
• Ability to nurture positive internal and external relationships
• High level of professionalism and ability to maintain confidentiality
• Experience working in big American corporate environment
• Experience with software tools, including Jira and Jira Align, Tableau, Power BI, Generative AI tools, Clarity, Teams, PowerPoint, Advanced Excel, SharePoint, and Word
• Experience with automation using at least one of coding/scripting languages like Python, JQL, VizQL
• Ability to work independently and in a team
• Ability to quickly adapt to changing priorities, assignments, and roles
• Experience in the Payments and/or Technology industry
• Ability to assess information and situations and anticipate the needs of the management team
• Understanding of software delivery project management methodology, both Waterfall and Agile.
• Experience with Agile methodology
• Computer Science/Mathematical/ Economics/Business background

Work Hours: Varies upon the needs of the department.

Travel Requirements: This position requires travel 5-10% of the time.

Mental/Physical Requirements: This position will be performed in an office setting.  The position will require the incumbent to sit and stand at a desk, communicate in person and by telephone, frequently operate standard office equipment, such as telephones and computers.

Visa is an EEO Employer.  Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status.  Visa will also consider for employment qualified applicants with criminal histories in a manner consistent with EEOC guidelines and applicable local law.

Visa will consider for employment qualified applicants with criminal histories in a manner consistent with applicable local law, including the requirements of Article 49 of the San Francisco Police Code.

U.S. APPLICANTS ONLY: The estimated salary range for a new hire into this position is 70,600.00 to 99,700.00 USD per year, which may include potential sales incentive payments (if applicable). Salary may vary depending on job-related factors which may include knowledge, skills, experience, and location. In addition, this position may be eligible for bonus and equity. Visa has a comprehensive benefits package for which this position may be eligible that includes Medical, Dental, Vision, 401 (k), FSA/HSA, Life Insurance, Paid Time Off, and Wellness Program.