Senior Sales Operations Executive

We are Vitesse – the treasury and payment partner of choice for insurance.

Formed in 2014 by a team of proven FinTech entrepreneurs, we are an FCA regulated payments business that is driven to be the payment partner of choice for the insurance market, by providing global payment services and treasury optimisation.  Operating one of the largest domestic banking and payment settlement networks in the world, we give our customers direct access to more than 200 countries and currencies. Through a single integration, insurers can use this network to pay claims in as fast as 45 seconds, delivering a better customer experience to their claimants.  Our market-leading treasury optimisation service brings complete control and transparency to insurers and allows them to have their money in the right place, at the right time, to make that all important payment - fast, and when their customers need it most. 

We are collaborative, customer centric and work with integrity, whilst partnering with some of the biggest insurance leaders including Lloyd’s of London and Many Pets. We take huge pride in our company culture, ensuring that everyone has a part to play, an opportunity to be heard, be involved, and the ability to make a real difference.  

As we continue to scale up, we want like-minded humans to join us on this exciting journey.  Are you ready? 

About the Role

As the Senior Sales Ops Exec, you will play a key role in optimising sales processes, ensuring data accuracy, and improving the efficiency of sales operations. You will support the Sales Ops and Enablement Team by analysing sales performance, maintaining CRM and sales tech stack integrity, and providing insights that drive decision-making.

This role is ideal for someone who enjoys working with data, systems, and cross-functional teams to drive commercial success.

• CRM & Tech Stack Management: Maintain and optimise the sales CRM (Salesforce) and other sales tools, ensuring data integrity and smooth workflows.
• Sales Data Analysis: Collect, analyse, and interpret sales data to provide actionable insights and recommendations to improve sales effectiveness.
• Reporting & Dashboards: Develop reports and dashboards that support forecasting, pipeline visibility, and KPI tracking for sales leadership.
• Process Optimisation: Identify inefficiencies in sales processes and implement improvements to enhance productivity.
• Training & Enablement: Support the sales team by delivering training sessions on CRM usage, sales tools, and best practices.
• Cross-functional Collaboration: Work closely with sales, marketing, finance, and compliance teams to ensure alignment on sales operations initiatives.
• Forecasting & Performance Tracking: Assist in sales forecasting and monitor sales performance against targets, providing recommendations to leadership.
• Support Sales Ops Projects: Contribute to projects such as CRM enhancements, automation, and technology implementations.

Skills

• 3+ years of experience in sales operations, CRM administration, or business analysis.
• Proficiency in Salesforce (Salesforce Admin experience is a plus).
• Strong analytical skills with experience in data analysis and reporting.
• Excellent communication skills to interact with sales teams and leadership effectively.
• Detail-oriented mindset with the ability to manage multiple priorities.
• Experience with sales automation tools and proficiency in Microsoft Office (Outlook, Word, Excel, PowerPoint).
• Ability to work cross-functionally and build strong relationships within the organisation.

What We Offer:  

·        2 days of volunteering leave

·        Recruitment referral fees of $1,000

·        Medical Insurance

·        Basic life & AD&D insurance

·        Access to our mental health therapy partner Oliva wellbeing platform.

·        Sabbatical – after 5 years

·        Addition day’s annual leave

·        Sick Leave – 5 days

·        Annual leave – 20 days

·        Maternity leave

·        Paternity leave

·        Voluntary Critical Illness and accident Insurance (employee paid)

·        Employee Assistance Program

·        Ongoing learning & development

·        Commuter Benefits

 We offer a hybrid work approach with 3 days in the office. 

Salary range for the role is between $50,000 - $56,000 per year.

We are an Equal Opportunity Employer  

We are committed to creating an inclusive environment that enables everyone to perform at their  best, where we recognise the rights of all individuals to mutual respect and where there is an   unbiased acceptance of others. Our policies and practices aim to promote an environment that is free from all forms of Unfair discrimination and values the diversity of all people. At the heart of our policy, we seek to treat people fairly and with dignity and respect.