D365 Finance and Operations Functional Analyst

We are VML Enterprise Solutions - a group of talented engineers, tech experts, and creators who combine our passions and contribute to the IT world. You may know us better as Wunderman Thompson Technology – in 2024 we changed our name, but at the same time, we remained a great team of people who deliver our best. We design, build, manage and run complex technology platforms and help our clients to benefit from our work and creativity.   

The opportunity: 

We are currently seeking an experienced D365 Functional Analyst to join our team. In this role, you will be responsible for providing ongoing support and optimization of Dynamics 365 Finance & Operations. This role involves trainings, reporting, and providing technical support for end users to ensure the smooth running of financial and operational processes within the system. If you have a strong Microsoft D365 F&O background, a problem-solving mindset, and excellent communication skills, we’d love to hear from you! 

What you’ll be doing: 

• Provide day-to-day support to users by resolving functional and technical issues related to Dynamics 365 F&O. Troubleshoot issues, ensuring prompt and effective resolution. 

• Troubleshoot issues, ensuring prompt and effective resolution. 

• Handle incident and service requests, ensuring adherence to service level agreements (SLAs) via a Jira ticketing system or similar. 

• Building, validating and customising Jet reports. 

• Provide training and guidance to end users on system functionality and best practices. 

• Develop and maintain user documentation, knowledge base articles, and system procedures. 

• Assist in configuring and maintaining various modules within Dynamics 365 Finance & Operations, including Finance, Supply Chain, Manufacturing, and Human Resources. 

• Perform regular system checks, updates, and optimizations to ensure peak performance. 

• Support system upgrades, patches, and new releases of Dynamics 365 F&O, ensuring minimal business disruption and smooth transitions. 

• Ensure the application of necessary security protocols, compliance standards, and financial regulations within the system. 

What we want from you: 

• Familiarity with Dynamics 365 Finance & Operations' features, functionality, and configuration. 

• Proven experience in a support role with Microsoft Dynamics 365 Finance & Operations (minimum 2-3 years) 

• Strong expertise in financial modules, particularly: 

• • General Ledger 

• • Accounts Payable 

• • Accounts Receivable 

• • Fixed Assets 

• • Banking 

• • GRNI management  

• Advanced knowledge of: 

• • Financial posting structures 

• • Chart of Accounts configuration 

• • Dimension setup and management 

• • Purchase order processing 

• • Migration reconciliation 

• Proven experience in: 

• • Financial reporting tools (Jet Reports, Power BI) 

• • Budget management and upload processes 

• • Month-end closing procedures 

• • System controls and security setup 

• Understanding of system integration and data migration techniques. 

• Strong troubleshooting and problem-solving skills. 

• Ability to analyze user issues, identify root causes, and recommend solutions. 

• Excellent written and verbal communication skills, with the ability to explain technical issues to non-technical stakeholders. 

• Strong documentation and training skills. 

• Collaboration & Time Management: 

• Ability to work effectively in a team and independently. 

• Excellent organizational and time management skills, with the ability to prioritize tasks and manage multiple projects. 

Additional Technical experience will be advantageous:  

• Experience with data migration and post-migration cleanup 

• Knowledge of automation tools for financial processes 

• Understanding of procurement processes and controls 

• Experience in fixed asset module implementation 

• Ability to troubleshoot posting and reconciliation issues 

• Experience with financial report development 

What we offer:

• Salary depending on presented skills:
  Mid: 100 - 130 PLN/h (B2B contract for 6 months)
  Senior: 130 - 160 PLN/h (B2B contract for 6 months)
• Work equipment with delivery to your door 
• Opportunity to work with some of the most exciting brands around the world 

Please note that this job is a full-time position located in Poland, but the selection process will be conducted in English. 

Please send over your CV in English. 

We are a part of VML Enterprise Solutions. Learn more about our us on dedicated social media: Instagram VML Enterprise Solutions, our LinkedIn page and YouTube channel. 
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