Senior IT Specialist

This role is onsite 5 days a week in LOCATION

About the Role

As a warehouse IT specialist, you will be accountable for helping us design, deploy, implement,
and maintain warehouse networks, security camera systems, badge systems, alarm systems,
printers, desktops and laptops, and IT assets. A successful candidate should have some
experience in IT project coordination, a solid technical background, and good organizational and
analytical abilities.

Responsibilities

• Provide exceptional Tier 2 IT support for warehouse operations, including network,
  laptop/desktop/server, warehouse badge/alarm system, barcode & Wi-Fi printer,
  scanner, touch screen, PDA, UPS, other IT-related equipment.
• Manage IT equipment inventory, IT assets, and in-house Warehouse Management
  System (WMS) user access privileges.
• Inspect, audit, maintain, and repair/replace all IT equipment in good working condition.
• Design, document, deploy, install, maintain, and support IT infrastructure, including
  WAN/LAN networks, Access Points, MDF/IDF, video conferences, SAN, NAS,
  surveillance systems, security cameras, and warehouse system-related IT servers,
  storage, and applications.
• Manage employee onboarding and offboarding.
• Create and design complex floor plans and elevation diagrams for building, MDF/IDF
  and IT Infrastructure.
• Create complex project plans for IT Infrastructure and buildouts.
• Create standardized IT Warehouse processes and operational procedures.
• Write SOP user manual documents and provide IT training to end users.
• Participate in local implementation of HQ projects as needed.
• Other projects or tasks assigned by the warehouse Operations Manager/Director.

Qualifications

• 8+ years of relevant work experience in IT support.
• Excellent network skills, such as managing IT server rooms and network
  switches/firewalls.
• Excellent computer troubleshooting skills (windows 10, Mac OS).
• Possess exceptional analytical, troubleshooting, and problem-solving skills.
• Implement and maintain security camera system & badge system.
• Nimble and patient with good communication skills.
• Warehouse-related IT support experience is preferred.

Work Schedule
Office Hours: Monday - Friday, 9 AM - 5 PM
On-Call: Monday - Friday, 5 PM - 9 AM Saturday - Sunday, 9 AM - 9 AM

Benefits

• Comprehensive health insurance package, including medical, dental, and vision.  PPO/HMO packages
• 401k, 4% company match
• Equity and Bonus 
• Vacation, sick and holiday time off
• Monthly mobile stipend
• Monthly Weee! Points credits

Compensation Range

• The US base salary range for this full-time position is $76,000 - $90,000
• This role may be eligible to discretionary bonus, incentives and benefits 
• Our salary ranges are determined by role, level, and location

The range displayed on each job posting reflects the minimum and maximum base salary for new hires for the position across all US locations. Within the range, individual pay is determined by multiple factors like job-related skills, experience and work locations. Your recruiter can share more about the specific salary range during the hiring process.

Please note that the compensation details listed in US role postings reflect the base salary only, and do not include any variable compensation elements.

Weee! is an equal opportunity employer welcoming all qualified applicants regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, disability status, protected veteran status or any other basis prohibited by law.  Discrimination or harassment of any kind is not tolerated at Weee!. If you need to inquire about an accommodation or need assistance with completing the application, please email us at applicantaccommodation@sayweee.com.

For more jobs and to find out more about Weee!, visit our career page: https://about.sayweee.com/careers