IT Analyst

Company Overview:

Copia Power is an energy transition company committed to developing, constructing and owning large-scale infrastructure assets in the U.S. to accelerate decarbonization in all areas of our economy. Copia Power is actively developing more than 15 GW of solar and energy storage projects in the US. Copia Power is backed by Carlyle, one of the world’s largest global investment firms.

At Copia, we pride ourselves on a culture where sustainability is at the heart of everything we do. We’re dedicated to making a meaningful impact on the environment, and we believe that achieving this goal requires not just hard work but also enjoying the journey. Our team thrives on connectivity, fostering strong relationships across all levels of the organization. We champion a healthy work-life balance and create an environment where having fun is a natural part of our day. Together, we combine passion and playfulness to drive progress and make a difference.

Job Description:

Copia is seeking a motivated and detail-oriented IT Analyst to join our Information Technology team and contribute to our mission of delivering reliable and efficient IT services. The IT Analyst will be responsible for supporting our IT infrastructure, managing IT projects, and providing technical assistance to our staff. This role is suitable for candidates with entry level to 5 years of experience in IT.

The IT Analyst will report directly to the Director, Information Technology.

Key Responsibilities:

•    IT Support and Troubleshooting: Provide technical support to end-users, including troubleshooting hardware and software issues, and resolving network connectivity problems.

•    System Administration: Assist in the administration of IT systems, including user account management, system updates, and security configurations.

•    Project Management: Participate in IT project planning and execution, including the implementation of new technologies and system upgrades.

•   Training and Documentation: Conduct individualized and group training sessions on newly adopted technologies and create documentation for IT policies and best practices.

•   Cybersecurity: Enforce cybersecurity best practices and policies, including managing security certifications and data access.

•   Vendor Management: Assist in building relationships with vendors and creating cost-efficient contracts.

•   Helpdesk Administration: Support helpdesk operations, including onboarding and offboarding of employees and contractors.

•   Network Administration: Manage and troubleshoot network infrastructure, including firewalls, switches, and access points. Monitor network performance, configure security settings, and respond to alerts to ensure a secure and reliable IT environment.

Preferred Skills:

•    Familiarity with Microsoft Office 365, including SharePoint, OneDrive, and Outlook.

•    Experience with network administration and security configurations.

•    Ability to conduct training sessions and create technical documentation.

•    Proficiency with tools and platforms such as CrowdStrike, Airtable, Asana, Smartsheet, and Google Cloud Platform (GCP).

•    Cisco Meraki expertise, including:

- Configuring and managing Meraki firewalls, switches, and access points.

- Monitoring and responding to security alerts, including rogue AP detections.

- Optimizing wireless performance and implementing VLAN segmentation.

•    Specific skills within Microsoft Entra, including:

- Identity Protection: Implementing and managing identity protection policies to safeguard user accounts and sensitive data.

- User Access Review (UAR): Conducting regular user access reviews to ensure compliance with security policies.

- Conditional Access Policies: Configuring and managing conditional access policies to control access based on risk levels.

- Audit Logs and Sign-in Reports: Enabling and managing audit logs and sign-in reports for compliance and security monitoring.

- Configuration Documentation: Maintaining detailed documentation of Entra configurations, including conditional access policies and custom domain names.

Minimum Qualifications:

•    Bachelor’s degree in Information Technology, Computer Science, or a related field.

•    0-5 years of experience in IT support, system administration, or a related role.

•    Strong problem-solving skills and the ability to troubleshoot technical issues.

•    Excellent communication and interpersonal skills.

•    Knowledge of cybersecurity best practices and IT infrastructure management.

•    Experience with project management and vendor relations is a plus.

•    Ability to work in the in the Washington, D.C. office a minimum of 3 days per week.

•    Ability to travel <10%

Our Benefits:  

We work hard to embrace diversity and inclusion and encourage everyone at Copia to bring their authentic selves to work every day. We offer flexible work hours and generous benefits to all of our employees that include:

- Medical, Dental & Vision Coverage (with no premiums)

- 401(k) plan

- Annual bonus eligibility

- Flexible work hours

- Unlimited Paid Time Off

- Wellness Credit

- Life and LD&D Insurance

- Employee Resource Groups

- Professional Development Opportunities

About Copia: Copia Power (“Copia”), is a wholly owned portfolio company of the global investment firm, The Carlyle Group. Copia’s platform is focused on developing, owning, and operating utility-scale sustainable infrastructure in the United States. We value diversity and are committed to creating an inclusive environment for all employees. For more information, visit www.copiapower.com. 

At Copia, we value diversity and are an equal opportunity employer by choice. We consider all qualified applicants equally for employment & do not discriminate on the basis of race, color, national origin, ancestry, citizenship status, protected veteran status, religion, physical or mental disability, marital status, sex, sexual orientation, gender identity or expression, age, or any other basis protected by law, ordinance, or regulation.