Demand Side Resource (DSR) Coordinator

Headquartered in Indianapolis, Indiana, Wabash Valley Power is a not-for-profit electric cooperative and wholesale provider of reliable, affordable electricity to our 23 electric distribution member cooperatives. These cooperatives in turn serve more than 330,000 homes, businesses, and farms in Indiana, Illinois, and Missouri.

As a not-for-profit co-op, we do things a bit differently—and that’s the point. Because we aren’t influenced by shareholders, we make our decisions with our members in mind. That means we value things like teamwork, and putting families first. It also means a business model that’s designed for stability and growth. It’s a Deliberately Different approach to the energy industry, and that’s great news for the people who count on us.

What You'll Get
We believe what benefits our employees benefits our company. That’s why we put employees first—your health, your family, and your development. These aren’t just slogans: We offer continuing education, flex time, health benefits, a 401(k) match and pension plan, and much more. Here are just a few of the things that make our company culture unique:

•  No Sweat  - We offer a wellness program offers extra HSA contributions (for qualifying plans), access to an on-site fitness center for your convenience and extra vacation days for participating. We’ll even throw in a fitness device reimbursement to keep you on track!
•  Flex Time  - Our flexible schedule means you can work in your appointments or family events and maintain a comfortable work-life balance.
•  Stay in School  - We value employees who have a desire to learn, so we provide funds for continuing education. We also offer in-house training and ongoing development through our internal GROW program.
•  Keep it Casual  - When you work for us, you work in comfort.  Blue jeans are the norm in our office, and we make them look good!
•  Work Hard, Play Hard  - We reward our employees with generous vacation time, to the tune of up to five weeks off a year. Even our new employees receive credit for prior work experience

The Demand-Side Resource (DSR) Coordinator is responsible for independently coordinating, managing, and optimizing continuous improvement of demand-side resource (DSR) programs, including demand response, energy efficiency, and distributed energy resource (DER) initiatives. This role requires a high degree of initiative, strategic thinking, and discretion in decision making. This role serves as a subject matter resource, leading the development and implementation of program enhancements while supporting meaningful member engagement. This position is ideal for early-career professionals seeking to build and expand their skills in program coordination, member engagement, and data analysis – while gaining valuable, hands-on experience in the evolving grid-edge utility space.

Key Responsibilities:

Program Administration & Support

• Lead development and assist in refining program workflows and internal documentation to support the administration of demand-side initiatives.
• Create and maintain accurate records of program participation, enrollment, and compliance documentation.
• Support cross-functional coordination with internal departments and member cooperatives to ensure consistent program delivery.
• Recommend process improvements based on feedback, research, and program results.

Member Engagement & Communications

• Serve as a resource for cooperative members, helping to answer questions and guide them through program participation.
• Develop communication strategies and educational materials to promote program awareness and engagement.
• Represent the organization at events, meetings, and conferences, exercising discretion in messaging and relationship management.
• Research & analyze member needs and industry best practices to inform engagement strategies.

Data Collection & Reporting

• Collect and manage program performance and participation data to support reporting and analysis.
• Assist with developing dashboards and summary reports using tools such as Excel and Salesforce.
• Research & identify trends in program data to help inform future improvements.
• Recommend minor adjustments based on data insights and observations.
• Interpret program data to identify areas for operational improvements.

Team & Administrative Support

• Assist with internal administrative tasks, project tracking, and program coordination efforts as assigned.
• Participate in team planning meetings, cross-functional collaboration, and training opportunities to expand knowledge and build experience in the energy sector.

Education & Experience

• Bachelor’s degree in energy management, sustainability, business administration, data analytics, or a related field required.
• Knowledge of or experience with demand response, energy efficiency, or distributed energy programs is a plus.
• Exposure to cooperative utilities or public power is helpful but not required.

Technical & Analytical Skills

• Proficient in Microsoft Office Suite (especially Excel); familiarity with Salesforce or similar CRM/data platforms is preferred.
• Ability to draw insights from data and make informed recommendations.
• Comfortable learning and applying emerging tools and technologies.

Communication & Collaboration

• Excellent verbal and written communication skills for engaging with team members, co-ops, and stakeholders.
• Demonstrated ability to work independently, exercise sound judgment, and make decisions aligned with broader objectives. Must demonstrate a collaborative mindset, with the ability to work effectively both independently and as part of a team.
• Eagerness to grow professionally and contribute to a mission-driven organization.
• Strong organizational skills and attention to detail, with the ability to manage multiple projects simultaneously.

Other Requirements

• Must be comfortable traveling independently several times per year to member cooperative territories and industry events.
• Must be organized, proactive, and able to manage multiple responsibilities in a dynamic work environment.
• Ability to work in a fast-paced, evolving environment with autonomy.
• Comfortable working in settings where initiative, curiosity, and relationship-building are valued.

All your information will be kept confidential according to EEO guidelines.