Talent Acquisition Specialist

WalkMe pioneered the Digital Adoption Platform (DAP) to empower business leaders to realize and unlock the full potential of technology in today's overwhelming digital world. Through WalkMe's guidance, engagement, insights, and seamless automation, employees are more efficient, executives have better visibility into digital usage, and organizations maximize the full value of their digital assets to empower digital transformation.

As a Talent Acquisition Specialist reporting to the Global Head of Talent Acquisition, you will play a pivotal role in our recruiting process. You will act as a liaison between candidates & our recruiting team, ensuring a seamless & positive candidate experience from initial contact to onboarding. Your responsibilities will include scheduling interviews, coordinating onsite visits, managing candidate communications, & continuously seeking ways to enhance our recruiting processes. You will be a key contributor to our mission of attracting & hiring top talent. 

The role is based in our downtown Raleigh, North Carolina office. We offer a hybrid work environment where you will be in the office every Tuesday, Wednesday, & Thursday, providing flexibility while maintaining collaboration & team engagement.

Key Responsibilities:

Scheduling and Coordination: Manage the scheduling of all types of interviews (phone, video, virtual, & onsite) across multiple time zones, ensuring timely communication & efficient coordination with candidates & interviewers.

Candidate Experience: Act as a brand ambassador, providing exceptional candidate care throughout the recruiting process. Maintain regular communication with candidates, answer inquiries, & address any concerns promptly.

Process Improvement: Continuously evaluate & identify opportunities to streamline & enhance our candidate experience processes. Implement innovative solutions to improve efficiency & effectiveness.

Interviewer Management: Collaborate with Hiring Managers & Interviewers to maintain up-to-date Interviewer Panels in our Applicant Tracking System (ATS), ensuring alignment with hiring needs.

Travel and Logistics: Coordinate all aspects of candidate travel, including flights, hotel accommodations, & transportation. Manage expense reimbursements & ensure compliance with company policies.

Job Postings: Assist with updating and maintaining job postings on the WalkMe careers page & external job boards, ensuring accuracy & consistency.

Special Projects: Participate in & contribute to special projects aimed at enhancing the recruiting process & supporting the Talent Acquisition team.

Qualifications:

Experience: Prior experience in HR, Recruiting, or a related field is preferred, demonstrating a foundational understanding of recruiting principles &  practices.

ATS Proficiency: Experience with an Applicant Tracking System (ATS) or other enterprise systems, showcasing your ability to navigate & utilize technology to manage candidate data & processes.

Detail-Oriented: Meticulous attention to detail, ensuring accuracy & precision in your work.

Process-Driven: A passion for creating efficient processes that simplify & optimize workflows.

Composure: Ability to remain calm & focused under pressure, effectively managing multiple priorities.

Team Player: Collaborative & communicative, comfortable initiating conversations & building relationships across all levels of the organization.

Communication Skills: Excellent written & verbal communication skills, enabling clear & concise communication with candidates, interviewers, & hiring managers.

Problem-Solving: Proactive, solution-oriented with ability to identify & resolve issues independently.

Key Attributes:

Passionate about People: Interest in connecting with people & providing a positive experience.

Organized and Efficient: Ability to manage multiple tasks & prioritize effectively.

Adaptable and Flexible: Willingness to embrace change & adjust to evolving priorities.

Tech-Savvy: Comfortable with technology & quick to learn new systems.

Positive Attitude: Enthusiastic & optimistic, contributing to a positive team environment.

• Flexible Work Arrangements: We offer a hybrid work place with flexible hours to help manage work commitments and personal life effectively. 
• Supportive Culture: We focus on the whole person, celebrating what makes us unique, and create space for community.
• Professional Development: We encourage continuous learning and offer opportunities for career development through our career compass offering.
•  Volunteer Time Off: We encourage team members to become involved in their communities, granting everyone 8 hours of paid time off to spend volunteering through WalkMe or at a place of their choosing.

We seek to hire and develop the best talent, bringing a range of perspectives, experiences and background to the DAP category. This helps us better meet the diverse needs of our global communities and clients with creativity, insight, and market innovation.  We welcome and encourage applicants from across different genders, gender identity and expression, sexual orientation, race, age, national origin, citizen status, religion, body size, socioeconomic status, ability, neuro(a)typicality, physical appearance, veteran status or any other characteristic.  If you require accommodation for any part of the recruitment process, please send a request to recruiting@walkme.com.

TO ALL RECRUITMENT AGENCIES:WalkMe does not accept agency resumes. Please do not forward resumes to WalkMe employees or any other company location. WalkMe is not responsible for any fees related to unsolicited resumes and will not pay fees to any third-party agency or company that does not have a signed agreement with the Company for this specific role.